In this follow up conversation we are joined again by Javier Delgado Muerza from mirai, one of our Expert Partners.
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During our first discussion with Javier, he introduced the Digital Markets Act (DMA), outlined its original intention, the criteria used to identify a gatekeeper and its impact on major platforms like Google, Booking.com and subsequently, hotels.
Today, Javier talks about his recent trip to a European Commission DMA compliance workshop in Brussels, how Booking responded to the gatekeeper designation and Google’s trial changes to search results in Germany, Belgium and Estonia.
Really hope you enjoy the conversation
Areas Touched On During This Conversation (Timeline Below)
- Booking’s Response to DMA
- Booking’s API and Consumer Data Sharing
- Booking’s Payment System and Possible Control Over Retail Price
- Brussels Meeting and Industry Reactions
- Google’s Response and Potential Impact
Watch Next (A few of our other videos)
- The EU DMA: Impact on Google, Booking.com and Beyond
https://youtu.be/s7GkxZeEbAM - What Questions to Consider Before Investing in an RMS
https://youtu.be/LK0jcnb-Uqw - Hotel M&E Revenue Optimization Supports Total Revenue Strategy
https://youtu.be/S7lnIuK6XRo - Search Generative Experience and Potential Impact for Hotels
https://youtu.be/8epT46qFKX8 - We Might Talk About Hotel Sustainability But Real Change Is Not Easy To Achieve
https://youtu.be/1L1-3rm-0oc
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Timeline
00:00 Video Start
00:58 Guest Welcome and topic introduction
02:38 Booking’s response to being designated a gatekeeper
12:58 Booking payment system and why hotels could lose control of their room retail pricing
20:10 EC DMA Workshop
28:08 Google’s search trial in Germany, Brussels and Estonia
35:00 Where are the bookings going and final thoughts
40:19 More videos and subscribe
