By centralising communications on a single platform, this integration makes it easier and faster for hotel staff to manage guest interactions efficiently

CPOR is a crucial metric in the hotel industry that helps measure the efficiency and profitability of a hotel’s operations. It stands for cost per occupied room, which means the […]

Explore 8 proven strategies to diversify and secure new revenue streams for your hotel, ensuring long-term growth and financial stability in a competitive market

We look at why building guest loyalty is crucial to hotel success, what benefits it brings, and how to effectively achieve this goal

In an era where data is considered the new gold, the significance of data ownership for hotels cannot be overstated

From identifying key segments to utilizing the right metrics, we can turn data into actionable insights, ensuring every guest feels valued

Autumn’s cooler temperatures, smaller crowds, and vibrant foliage present a unique appeal. Here are 15 ways to boost your fall occupancy right now:

To optimize distribution and enhance profitability while maintaining a superior guest experience, it’s crucial to adopt a balanced approach

In the hotel industry, where operational costs and rental expenses can significantly impact profitability, traditional financial metrics often fall short in giving a true picture of a hotel’s performance. This […]

Improving the guest experience is not just about adding luxury amenities – it’s about personalized, seamless, and memorable stays that resonate with guests