When AI agents aren’t controlled, they represent a new scale of risk for your property; they have systematized using your plain-text credentials

Revenue and Marketing had not had a conversation about when to reach new domestic travelers relative to forward occupancy and rate strategy

Non-room revenue is becoming a critical growth lever, particularly as hotels look to offset rising operational costs and fluctuating demand

Here is the round up of Hotel Success Stories from our Expert Partners during March and April 2026

Here is the round up of awards, product updates, new features and strategic partnerships for our Hotel Technology Expert Partners during March and April 2026. You can either scroll through […]

Your current content tells a story. It shows what your audience responds to, what performs well, and where the gaps are

When flights disappear or become significantly more expensive, demand doesn’t vanish; it shifts. Here’s how that shift is likely to play out:

It’s a combination of decisions, habits, and assumptions that are working against direct bookings every single day in ways that are entirely fixable

If you’re running an independent hotel, you already know how brutal the slow season can feel. That’s exactly where the SMERF market earns its keep

So how can a boutique hotel combine technology and personalised service to engage the guest and meet their expectations?