Online

Online Check-In. What Is It? Why Is It Important?

Guests usually arrive tired and are in need of a rest, give them a fast check-in experience, and they will definitely feel better about their arrival

Read more

picture on hotel website of valentine day hotel promotion

Hotel Valentine’s Day: 5 Ways to Optimize Your Hotel Website

Highlighting the perfect romantic environment of your hotel and promoting it effectively across your website will help provide a boost to direct bookings

Read more

Save Big On Commissions: 10 Ways To Reduce OTA Dependency

An OTA has it’s own set of benefits, but one cannot overlook challenges they present. Hotels must look for ways to avoid putting all eggs in one basket

Read more

person booking hotel online know made more complicated with sca

The SCA Tsunami is Coming, How Will it Impact Hospitality Industry

From January 1st 2021 a new regulation on payments for online bookings that requires Strong Customer Authentication (SCA) will come into force

Read more

COVID-19: Insights on Travel Impact, Middle East and Africa

The newly restored diplomatic relations between Saudi Arabia, the UAE, and Qatar appear to have shone a positive light on travel intent

Read more

pablo delgardo mirai who are we expert partner interview video

mirai “Who are We?” – In conversation with Pablo Delgado

In this “Who Are We” video we are joined by Pablo Delgado, CEO of mirai. We talk about his background, early days of mirai and how it evolved

Read more

Benefits to Social Listening Beyond Identifying Gaps in Guest Experience

Social listening will help you better understand how changes are trending among your consumer base – in a hotelier’s case, that would be future guests

Read more

How Can a Chatbot Help Improve Booking Conversions on My Website?

Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

Read more

Travelers Are Checking In To Spontaneous Trips In 2021

Travelers hungry for hotels are ready to commit to spontaneity, with 29% claiming they’d drop it all and leave the same day if given the opportunity

Read more

Who’s Really Winning The Battle Between OTA and Direct Booking?

Saying upfront that OTA is better than direct booking or vice versa isn’t valid. So, let us look at the similarities and the differences between both.

Read more