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The DMA Games Begin: Booking’s Response and Google’s Trial

Javier talks about the recent European Commission DMA compliance workshop, Booking’s response and Google’s trial search changes

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DMA Workshop: United Belief Booking’s Not Doing Enough

Booking avoided the all-important “self-preferencing” elements of the DMA arguing it only offers third-parties onsite, not first-party inventory

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How New Technology Transforms the Hotel Booking Journey

The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy

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Why The Digital Markets Act Interpretation is Causing Issues

Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation

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No Maps, No Listings: Google’s Hotel Search Test in EU Explained

Before diving into the dynamics between Google and the European Commission, let’s look at how this test contrasts with regular search results

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Hotel Distribution Channels: What Are They? Why Do They Matter?

A strong hotel distribution strategy is dependent on a number of key ingredients – understanding your audience, channel selection,

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Are OTAs Running Off With Your Customer Relationships?

The tragedy isn’t just about lost data – it’s about lost opportunities. When OTAs control your guest relationships, you’re missing out on:

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How to Optimize Revenue and Costs Along the Guest Journey

Leveraging Business Intelligence during the pre-stay phases of the guest journey can significantly maximize revenue and minimize costs

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8 Ways to Optimise Your Website to Increase Direct Bookings

If the goal is to increase direct revenue and bookings, the first step should be to look at your website and make sure it is fully optimised

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Ready, Set, Book! Last Minute Eye Catching Black Friday Campaigns

With the right mix of creativity and a splash of urgency, you can turn your Black Friday campaign into a booking magnet

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