hotels

There are several strategies you can try to implement to reach out to your guests after their booking has finished

From “silent travel” to “purposeful journeys,” here’s a look at the key travel trends set to define the year ahead

With the holiday season fast approaching, capturing those last-minute holiday party bookings can be a game changer for your hotel’s revenue

The symbiotic integration of sales and revenue management ushers in a transformative era in hospitality group sales

What should you expect when you correctly implement a cookie consent banner on your hotel website and how can you navigate the ‘consent conundrum’?

Going the extra mile to deliver a memorable and authentic Christmas experience adds value to your guest and sets the hotel apart in a competitive market

Booking avoided the all-important “self-preferencing” elements of the DMA arguing it only offers third-parties onsite, not first-party inventory

The hotel industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports

When developing a loyalty program or strategy to encourage recurring visits, it’s important to tailor the approach to your hotel’s size and portfolio

The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy