The Digital Markets Act has the potential to rebalance the relationship with OTAs, thanks to greater control over their online distribution
We dive into best practices to help build strong partnerships with OTAs while driving revenue growth. From hidden secrets to practical tips!
Calculating customer acquisition costs is challenging. Costs are often distributed across departments and vary by channel
We take an in-depth look at both OTAs and direct bookings – examining their pros and cons in light of today’s marketplace
Third party encroachment on the customer booking journey means higher costs for hotels to achieve visibility in the eye of the consumer
Automated pricing systems have involuntarily joined forces with the OTAs to drive down the price, leading to the commoditization of hotels
OTAs are like that matchmaking friend who will set you up on the first date but then refuse to stop meddling in the relationship