mirai

man looking at a computer screen quizzically possibly reflecting the lack of trust with ai when booking a hotel reservation illustrating how the ai funnel is broken and the way to fix this is by building trust in the consideration phase

The AI Funnel is Broken! The Fix? Build Trust in Consideration Phase

While discovery has historically been about inspiration and branding, consideration is where OTAs, metasearch engines, and hotels compete aggressively

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keyboard with a red thumb pointing down reflecting the impact of ai as it drives guests away from hotel website and into conversation apps

How AI Shifts Guests from Website Browsing to Conversation

The role of the website as an interface will be threatened as it faces increasing competition from conversational channels that operate outside a browser

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mirai article image about the 3 levels of pricing architecture and how profit is decided

3 Levels of Pricing Architecture: Where is Your Profit Decided?

Discover how your pricing architecture decides your ability to react to demand and why controlling your increments is key to maximising your revenue

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letters spelling out the word pricing

Per Day Pricing or Occupancy Based Pricing?

Is it possible to achieve the revenue precision of Occupancy Based Pricing with the operational agility of Per Day Pricing?

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mirai image for article about the 6 building blocks of the ai driven direct distribution ecosystem

6 Building Blocks of the AI Driven Direct Distribution Ecosystem

The 3 traditional pillars of direct distribution will continue to play a role, although their relative importance will shift as AI becomes more prevalent

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Mirai: 2026 Crystal Ball Predictions for Hotels video thumbnail

Mirai: 2026 Crystal Ball Predictions for Hotels

For hotels, the issue is strategic uncertainty. In Google’s world you broadly know the rules. In the AI world, organic visibility is still opaque

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mcp server mirai article image

MCP: A Hotel Bridge in The Era of AI Assistants and LLMs

Although conceptually similar to an API, an MCP functions as a universal standard. It is the native way to connect with AI through assistants

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gift with black friday tag next to a laptop and mouse reflecting importance of black friday to hoteliers and the need to identify best practices for success

7 Insights (+ Actions) That Will Make You Say “Yes” to Black Friday

Overall, behaviour confirms that Black Friday is now an extended period, not a day, and that the direct channel can go head‑to‑head with OTAs

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revenue hub article image outlining expert partner hotel technology updates in October 2025

Hotel Technology Updates: Expert Partners October 2025

Here is the round up of product launches and strategic partnerships during the month of October for our Hotel Technology Expert Partners

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Graphic of a digital brain and Human head reflecting how ai agents have accelerated the shift from automation to intelligence

The Shift From Automation to Intelligence: AI Agents Explained

The rise of AI agents is the natural response to this new reality, moving hotels from simple automation to true intelligence.

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