Here is the round up of Hotel Success Stories from our Expert Partners during March and April 2026.
You can either scroll through or click on the company name to jump to the relevant section in this article.
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Expert Partner Hotel Success Stories in March and April 2026
- Lungarno Collection Boosts ADR and Pricing Accuracy with BEONx
Lungarno Collection, a luxury boutique group in Florence, partnered with BEONx to transform its manual processes into a high-performance, data-driven strategy. By leveraging AI-powered insights, the group successfully automated complex workflows, resulting in a 10% ADR boost and significantly faster market response times.
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- Scaling Smart Hospitality: Omena Hotels’ Revenue Evolution with BEONx
Omena Hotels, Finland’s pioneer in self-service hospitality, faced a more competitive and volatile market. To protect profitability and maintain its smart pricing positioning, the company partnered with BEONx to automate revenue management, enhance forecasting, and gain real-time market visibility — driving measurable RevPAR growth and strategic clarity across the organization.
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- London’s Lords Hotel drives revenue with Cloudbeds’ unified growth engine
For years, Lords Hotel relied on manual processes to manage reservations across multiple channels. At one point, the team was updating availability across 12 channels by hand.
As guest demand changed and online distribution became more complex, the team knew it was time to replace its old system with a modern PMS that could help prevent overbookings, reduce errors, and streamline daily operations.
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- Bordeaux’s Maison Hubert grows with confidence, powered by Cloudbeds and guided by CAOBA
As Hobo Club expanded from a single property to a growing collection, managing operations became increasingly complex and their previous legacy PMS wasn’t keeping up. “We needed to simplify everything, without losing control,” explains Fabien.
Limited control over distribution, especially on search engines like Google, meant missed opportunities for direct bookings. At the same time, fragmented tools and security concerns added unnecessary friction to daily operations.
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- Tella Thera: Building a 5-star sustainable sanctuary in Western Crete
Local PMS options were rigid and unintuitive. Instead of simplifying operations, they added layers of complexity that pulled attention away from guests.
On top of that came regulatory pressure. Greek fiscal laws require tight alignment between hospitality operations and government-mandated invoicing systems, leaving little room for error and no patience for tools that couldn’t integrate seamlessly or adapt quickly.
There were also brand realities to navigate. As part of Design Hotels, Tella Thera needed to connect with legacy corporate booking systems while still running a modern, agile operation behind the scenes.
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- How Dominus Hospitality Unified Multi-Brand Data and Boosted Revenue Efficiency with Juyo
Within the first year of implementation, Dominus Hospitality fundamentally changed how its commercial teams operate. Rolling out Juyo Analytics across the portfolio reduced manual reporting to the point where revenue managers now save a full day of work each week, standardised forecasting across operating brands, and made granular performance insights accessible in seconds rather than hours. What started as a need for improved reporting evolved into a shared intelligence layer supporting faster decisions, cross-departmental alignment, and scalable growth.
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- From fragmented data to commercial confidence: Legacy Hotels’ journey
Juyo enabled Legacy to rethink its commercial model. With better analytics, they were able to bring revenue management in-house for multiple properties, reduce reliance on brand-managed services, and deliver cost savings to owners. This shift improved margins while allowing Legacy to expand its revenue management capabilities across the portfolio without adding complexity.
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- City Pop
Launching a new brand without historical data puts pressure on every pricing decision. Get it wrong, and you risk losing both visibility and early traction. City Pop initially used another revenue management system, but it quickly became a bottleneck.
On top of that, prices were often pushed too high – exactly the wrong approach during a ramp-up phase. “In a new market, you need to stay competitive from day one. Overpricing can really hold you back.” For a fast-scaling, tech-enabled operation, this setup simply didn’t fit.
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- Rucksack Inn
As Rucksack Inn expanded across multiple markets, managing pricing manually became increasingly difficult. Daily rate shopping, competitor checks, and manual price adjustments across different platforms consumed significant time. At the same time, responding quickly to changing demand became harder to maintain consistently.
The result? Missed revenue opportunities – rates sometimes stayed too low during high-demand periods, and price corrections during slower periods were often delayed. It became clear that manual pricing was no longer scalable.
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- Montagu Bed & Beers Hostel
With no revenue team and no spare capacity, Teresa managed pricing manually for years. Rates were flat, updates were sporadic, and competitive checks were done late at night, often during breastfeeding breaks after her son was born.
Pricing decisions relied entirely on intuition and constant effort.
The result?
- 1–2 hours every day spent on pricing
- No way to react to overnight demand changes
- Flat prices that weren’t competitive
- Constant stress and no room to switch off
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- Mon Suites: Centralised, agile and reliable hotel management with SiteMinder
Before working with SiteMinder, Mon Suites managed online distribution and bookings directly in each provider’s extranet.
One of the main challenges was avoiding overbookings while keeping sales open across all channels. Overbookings were a real risk, and the team was also spending too much time on changing rates and availability manually.
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- City Lodge Hotels simplifies distribution and scales trusted hospitality across Southern Africa with SiteMinder’s platform
As City Lodge Hotels expanded its footprint across multiple countries and brands, managing distribution through its previous system became increasingly challenging. The group needed a more reliable and scalable channel management solution, one that could connect seamlessly with a wider range of OTAs and distribution channels while integrating with its central reservation system.
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- Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder
With a diverse portfolio across multiple locations and property types, Metro Hotels was also operating across multiple technology systems. This increased overall costs and also hindered efficiency across the business. If the success that had been built was to continue, the brand needed a consolidated solution that unified key processes and delivered greater visibility and data functions.
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- Auténtico Hotel strengthens its online strategy and gains commercial control with help from SiteMinder’s platform
Before implementing SiteMinder’s platform, Auténtico Hotel managed its distribution and online sales through a local booking engine. While functional, the tool fell short of the property’s growing needs. Revenue optimisation was limited, and the team found it increasingly difficult to fine-tune pricing, manage availability across channels, and respond to shifting market demand with any real agility.
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- Hybrid Resi optimises distribution and operational efficiency thanks to SiteMinder
Like many serviced apartment operators, Hybrid Resi manages a wide range of guests with diverse needs. There are periods of high demand when availability becomes limited, and the variety of guest profiles means the team must adapt quickly, whether it is for business travellers who need quiet workspaces or families who require a home for several months.
As the team explained, “During busy periods, demand is extremely high and availability becomes tight. We needed a way to stay ahead of this and keep our partners informed.”
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- The Blakemore
In a highly competitive London market, The Blakemore sought to boost direct bookings, reduce commission fees from OTAs, and improve cost efficiency across digital channels. With paused campaigns and inconsistent international visibility, the hotel needed a smarter, more targeted approach to paid advertising that could deliver measurable results quickly.
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- Jardín Atacama
As a boutique hotel in a competitive travel market, Jardín Atacama sought to increase direct bookings, reduce reliance on OTAs, and improve the efficiency of their paid advertising campaigns.
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- 987 Prague Hotel
987 Prague Hotel aimed to drive more direct bookings and reduce reliance on OTAs, while targeting international guests more effectively. Despite previous paid ad efforts, performance was inconsistent across markets and channels. The hotel needed a data-driven, scalable advertising solution to optimize spend and boost return on investment.
