data

Guests usually arrive tired and are in need of a rest, give them a fast check-in experience, and they will definitely feel better about their arrival

Consumer appetite for travel is as strong as it has been since the start of the pandemic and many people are already actively planning their next big trip

Despite continuing lockdowns, Europeans are progressively interested in travel during the second quarter of 2021 as vaccines are rolled out

Ongoing vaccination rollout is sure to improve sentiment leading into the Spring and we expect to see more reopening again as restrictions ease

The bar is even higher for hospitality than before the pandemic, and those that can meet or exceed expectations will win. Here’s how:

The key to delivering your guest what they truly want is to understand them, and to do that your hotel needs to develop an initiative to get to know them

The newly restored diplomatic relations between Saudi Arabia, the UAE, and Qatar appear to have shone a positive light on travel intent

Hoteliers need to understand the facts which drive their operations and the technology available to digitise and deliver a first-class guest experience

The majority of markets are continuing to feel serious effects of continued uncertainty amongst travel bookers due to rapid rises in global COVID cases

Another important deciding factor for choosing hotel accommodation is the ability to cancel or rebook without penalty, which ranked just above price