Here is the round up of Hotel Success Stories from our Expert Partners during October
BEONx, Bookboost, Flyr, SiteMinder and The Hotels Network
Subscribe to our weekly newsletter and stay up to date
BEONx and Kora Living: From Intuition to Intelligence
With a growing portfolio, Kora Living’s Revenue Management team was looking for a solution capable of integrating pricing, distribution and forecasting into one unified strategy. The goal was clear: to optimize asset performance through data-based decisions, reduce dependence on intuition, and increase responsiveness to market fluctuations.
Kora Living chose BEONx for its holistic revenue vision, flexibility to adapt to different operational models, and human-centered implementation support. The rollout process was structured and agile, with strong coordination among all teams – from the first integration to training – ensuring smooth adoption and seamless collaboration across departments.
Results: +20% RevPAR Growth and Enhanced Agility
Since implementing BEONx, Kora Living has achieved a 20% increase in RevPAR, driven by more precise pricing strategies, improved segmentation, and optimized distribution. The system enables the team to identify demand patterns, adjust ADR without compromising occupancy, and uncover new growth opportunities in real time, leading to significantly higher profitability.
Read more about this Success Story
Bookboost and CIC Hospitality partner to personalise guest communication
Bookboost, the industry-leading hospitality engagement platform, is proud to announce a new partnership with CIC Hospitality, a forward-thinking hotel group known for its innovative approach to guest experience.
With a portfolio of over 30 properties across Europe, including renowned brands such as Best Western and Radisson, this collaboration will enable CIC Hospitality to streamline its guest communication.
By integrating Bookboost’s Multi-Channel CRM and Unified Inbox, CIC Hospitality can manage all guest communication from a single platform, reducing response times and increasing efficiency, enabling them to automate 80% of recurring communications and reducing manual work by around 20% for their teams.
Read more about this Success Story
Flyr helps Premier Inn Middle East elevate revenue strategy
As Premier Inn Middle East evolved over the past year, it became clear that their existing revenue management system was no longer the best fit for their business model. The team needed a solution that would reduce manual intervention while providing reliable, science-driven recommendations.
“It was key for us to find an RMS with smart science behind it, a system that we could trust and that would be easy for the team to work with,” Nadia explained. “We wanted a system that works for us, rather than us working for the system.”
That vision sparked the search for a new partner – one that could combine powerful technology with transparency and trust.
Read more about this Success Story
The Hotels Network helps Elements Hotel & Spa deliver an engaging website boosting direct bookings
By enhancing its website experience, the team at Elements Hotel & Spa has found new ways to connect with every type of guest. Personalized messages, an intuitive price comparison tool, and well-timed upsell options now help them showcase seasonal offers, wellness experiences, and unique perks in a way that feels relevant and engaging.
With the flexibility to easily adjust content, refine targeting, and launch tailored website campaigns, the hotel’s marketing team can quickly respond to guest preferences and market changes. Let’s explore how they put these capabilities into action, building a campaign that delivered meaningful results and a more personalized online experience for every visitor.
The Strategy
Launch of an Early Bird Offer
Elements Hotel & Spa introduced a series of customized campaigns to connect with different guest segments, one of which was designed specifically for users searching more than 29 days in advance.
Read more about this Success Story
SiteMinder helps Kindness Hotel (康橋商旅) achieve 100% growth in online bookings
Prior to using SiteMinder’s guest acquisition and revenue management platform, the task of managing online bookings across 18 branches of Kindness Hotel (康橋商旅) was a daily struggle. The staff heavily depended on manual methods, dedicating countless hours to log into various OTA extranets to verify room availability and adjust inventory. This monotonous process was not only ineffective but also prone to errors.
This disjointed process also posed challenges for revenue generation. Different OTAs sold rooms at different rates, leading to inconsistent availability and lost sales. Without a centralised platform to manage everything seamlessly, the workload on the team increased as the business expanded.
In search of a more efficient solution, Kindness Hotel (康橋商旅) opted for SiteMinder, resulting in an immediate transformation.
Read more about this Success Story
SiteMinder helps Distinctive Concept Hotels boosts occupancy to 80%
Manually managing rates and availability posed a major challenge. The team was spending over 20 hours a week updating channels, risking errors that negatively affect revenue outcomes.
During a Tianguis Turístico event, the team discovered SiteMinder and decided to implement its platform, including features such as a channel manager and business intelligence. In less than a week, all hotels in the group were connected and operating smoothly. The intuitive interface and support team made for a fast and effective adoption of the solution.
With SiteMinder, Distinctive Concept Hotels automated its distribution processes, freeing the team from repetitive tasks and allowing them to focus on commercial strategy.
Read more about this Success Story
SiteMinder proves a valuable ally as Hoteles Galia drives its expansion
Sustained growth brought new challenges that needed to be tackled if the mission was to be a success. The daily management of multiple hotels and distribution channels made it clear that the group needed a strategic partner to help simplify processes, maintain greater control, and ensure competitive pricing.
In that search, Hoteles Galia discovered SiteMinder, a guest acquisition and revenue management platform that has become a key part of its commercial strategy. Although there were initial doubts, implementation turned out to be simple thanks to the tool’s intuitive design and the close support from SiteMinder’s team.
The difference was immediate. Before, to close availability across all their OTAs, the team had to manually log in to seven different platforms; now, with just one click and in under two minutes, everything is updated.
Read more about this Success Story
SiteMinder helps Hotel Villa Mexicana optimise bookings and reduce no-shows
Before implementing SiteMinder’s platform to help manage guest acquisition and revenue management, the hotel struggled to simplify channel management and optimise its online booking process. Manually reviewing the extranet of each booking channel took hours and increased the margin of error.
The search for an efficient solution led the team to SiteMinder, where they found an industry-leading channel manager but also another tool that completely transformed their operations: an integrated payment processing solution.
Implementation was simple and practical, with SiteMinder’s team helping to centralise processes, reduce manual tasks, and improve accuracy in daily management tasks.
