bookboost

The properties growing their repeat rate are obsessive about moving first-stay guests onto their direct channels by the second stay

These seven mistakes share a single root cause, which is fragmented guest data combined with disconnected communication

Here is the round up of awards, product updates, new features and strategic partnerships for our Hotel Technology Expert Partners during March and April 2026. You can either scroll through […]

No one is saying to stop spending on Google Ads or OTAs, but they shouldn’t eat up most of your marketing budget while your guest database sits untouched

The problem isn’t your copy or your offer. It’s that every guest got the same message, and none of them felt like it was meant for them

Loyalty points create transactions, not relationships, and the shift from points based loyalty to relationship driven retention is already underway

Hotels that start unifying their guest database will have a compounding data advantage. They will know guests better and convert more direct bookings

We are moving from seeing guests in a transactional way to see them as long-term partners. Here are five post-stay strategies you can implement

Here is the round up of awards, product updates, new features and strategic partnerships for our Hotel Technology Expert Partners during December 2025 and January 2026 . You can either […]

To understand if your Hotel AI agent is delivering real value, you need to look at a few core metrics. These simple metrics will help you