guest communication

New Campaigns Manager: Create Automated WhatsApp Messages
HiJiffy, a leader in conversational AI for hotels, has introduced its latest innovation, Campaigns Manager, designed to further automate guest communication

Hotel Guest Messaging: 14 Dos and Don’ts You Need to Know
When guest messaging is performed in the correct way, guests feel valued, the guest experience is elevated and so is the guest engagement

How to Reach Guests in Post-Stay Phase to Maximise Relationships
There are several strategies you can try to implement to reach out to your guests after their booking has finished

9 Tips to Structure your Pre-Arrival Communication
Pre-arrival communication is all about creating a positive first impression and setting the stage for a memorable experience

How to Effectively Use Email Marketing in Hospitality in 2025
Email marketing for hotels has changed. Let’s dive into the different changes for email marketing today and how hotels can build an effective strategy

HiJiffy and Booking.com Partner to Simplify Guest Communications
By centralising communications on a single platform, this integration makes it easier and faster for hotel staff to manage guest interactions efficiently

Omnichannel Communication for Hotels – All You Need to Know
Choosing the right omnichannel inbox can be a game-changer for your business. Here are some key features to consider when making your choice

Most Effective Hotel Revenue Generating Ideas (2024 Top 8 Ideas)
Whether it’s through enhancing guest communication or offering unique experiences, boosting your hotel’s revenue has never been more achievable
Pre-Arrival Communication: 4 Ways to Wow Hotel Guests
But the goal is not just communication – it’s to create positive guest experiences that translate into brand loyalty and repeat business

Why WhatsApp for Hotels is a Guest Communication Game Changer
Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email