guest communication

Pre-Arrival Communication: 4 Ways to Wow Hotel Guests

But the goal is not just communication – it’s to create positive guest experiences that translate into brand loyalty and repeat business

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whatsapp app on mobile phone

Why WhatsApp for Hotels is a Guest Communication Game Changer

Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email

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thumbnail image for the who are we interviews with nicolas vorsteher of chatlyn

Chatlyn “Who Are We”: In Conversation with Nicolas Vorsteher

We hear from Nicolas of chatlyn how an efficient modern communication approach can positively impact bookings and guest experience

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man frustrated reflecting impact of poor guest communication in this youtube thumbnail for hijiffy video discussion

Poor Guest Communication Impact is Bigger Than Lost Bookings

As well as discussing the challenges hoteliers face with guest communication Shaun will also give us a quick demo of how HiJiffy’s AI works

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