We are continuing our 6 part series on How to Choose a New PMS with the final episode.

Over the course of the 6 episodes we explore the following:

  1. What is the role of the PMS, why it is so important and what are the signs you might need to consider an update.
  2. Evaluating your needs – what you should consider about your hotel needs before embarking on a new solution.
  3. What features should you consider in a new PMS.
  4. Selecting a provider.
  5. Productivity and Efficiency Gains – what do you actually want the PMS to do.
  6. Implementation – what are some of the key points to consider as you embark on implementing your new system.

Today we bring you Episode 6: Implementation

If you missed the previous episodes, here they are:

Episode 1; Episode 2; Episode 3; Episode 4 and Episode 5

During this Episode 6 we explore the following areas:

  • Shell building – the importance of setting up a replica of your hotel in the way you want to operate with your new PMS moving forward
    • Room types
    • Segmentation
    • Coding structure
    • Rate plans
  • Configuration
    • Building your rooms – features and categories
  • Impact of upgrading your PMS on 3rd party interfaces
  • Training
  • Data extraction and migration

As with the previous Episodes, to take us through this journey we are joined by Christoph Hutter.

Here is Christoph’s LinkedIn profile:


Christoph has a wealth of experience in the Revenue Management arena and has experienced many pros and cons of Property Management Systems as well as the challenges faced when making a change.

His commentary on this topic is supported by hands-on experience and a strong appreciation of how the PMS arena has changed over the last few years.

Christoph now runs his own consultancy business in Canada and is contactable via:


or you can visit his website at: