In spite of their promise, hoteliers are realizing that not all pms platforms are created equal 一 requiring new vetting process to separate the technological wheat from the chaff
The need to reduce hotel operating costs is universal. A guaranteed way to reduce hotel operating cost, on a strategic standpoint, is the adoption of a cloud-based hotel pms.
It’s clear that data platforms are powerful tools for hotels to manage and interpret their data. It’s even more evident that cross-analysis between these platforms is very useful for mastering performance.
Hotel PMS and booking engine integration turns your website into a potential source of generating more direct bookings. It also helps you get more direct bookings from your hotel’s Facebook page.
With a next generation PMS at the core of the property’s entire ecosystem, hoteliers can expect to increase revenue and guest satisfaction in tandem with continued innovation.
To understand how a PMS truly allows front desk staff to improve on their operational efficiency, we will have to break this down into several aspects of their day-to-day tasks.
You’ve done the right thing by adopting a hotel PMS. But you are still struggling to sell more rooms via online channels and finding it difficult to manage your hotel’s online reputation.
Your PMS is designed to streamline daily operations, so that you and your staff have more time to focus on your guests. But your PMS impacts customer service in very direct ways too.
Legacy PMS make it difficult and costly to connect all systems. Even some modern, cloud-based PMS aren’t developed in a way that makes connectivity as easy and painless as it should be.
The success of modern hotel brands is often directly correlated with the technology and procedures put in place to support their staff and operational structure. NB: This is an article…