technology

The 10 Best Hotel Marketing Tools

Whether looking to streamline tasks, connect better with guests, or improve online visibility, these are the top 10 hotel marketing tools you need

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two puzzle pieces coming together reflecting expert partner hotel Tech updates

Expert Partner Hotel Tech Updates and Awards – January 2025

Round up of Expert Partner Hotel Tech Updates and Awards – HiJiffy, The Hotels Network, Atomize, RoomPriceGenie, SiteMinder and Cloudbeds

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two people one holding a tick and one holding a cross reflecting the dos and don'ts of implementing a CRM in your hotel for the first time

A Complete Guide for First Time Implementation of a Hotel CRM

We explore the dos and don’ts of implementing a CRM in your hotel for the first time, inspired by best practices with a focus on hospitality

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ai generated human profile with data lines running into it's head illustrating how ai agents are transforming revenue management

How AI Agents Are Transforming Revenue Management

AI agents are emerging as the transformative force reshaping how revenue professionals in travel and hospitality work

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Graphic of a digital brain and Human head outline made from a circuit board illustrating the concept of artificial intelligence (AI) and the potential impact on the luxury hotel sector

AI in Luxury Hospitality (Part 1): Potentials and Applications

This article examines AI applications that can optimize the guest experience in luxury hotels, whether through existing technologies or those yet to emerge

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Guests Have Less Staff Interaction So Each One is More Important

In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters

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AI Not Always the Solution: First Fall in Love with the Hotel Problem

Don’t just back a technology, back a problem. You have to fall in love with the problem and then pick the right solution, not the other way around

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man on phone engaging with a chatbot illustrating the ai advantages for hotels in 2025 and how to prepare for what is ahead

The AI Advantage in 2025: What’s Ahead and How to Prepare

The future of hospitality lies in combining cutting-edge AI technology with the warmth of human connection – are you ready to step into it?

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2 people shaking hands with a data overlay reflecting the need to build trust in Hotel Tech and the case for a dedicated data partner

Building Trust in Hotel Tech: Case for Dedicated Data Partners

When a data provider transitions from being a neutral resource to a competitor, the fundamental trust underpinning the partnership erodes

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Is the Hotel Industry Ready for a “Report-less” World?

The hotel industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports

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