We are continuing our 6 part series on How to Choose a New PMS.

Over the course of the 6 episodes we explore the following:

  1. What is the role of the PMS, why it is so important and what are the signs you might need to consider an update.
  2. Evaluating your needs – what you should consider about your hotel needs before embarking on a new solution.
  3. What features should you consider in a new PMS.
  4. Selecting a provider.
  5. Productivity and Efficiency Gains – what do you actually want the PMS to do.
  6. Implementation – what are some of the key points to consider as you embark on implementing your new system.

Today we bring you Episode 5: Productivity and Efficiency Gains

If you missed Episode 1, here is the link

Here is the link to Episode 2

And here is the link to Episode 3

And here is the link to Episode 4

During this Episode 5 we explore what areas would you hope to see increased productivity and efficiency gains – assuming you have effectively built a considerations list (episode 2) which has informed your feature requirements (episode 3).

We discuss the following areas:

  • Simplicity
  • Speed
  • Training and On-boarding
  • Reporting
  • Automation of tasks
  • Notifications
  • User Interface
  • Data impact on hotel processes

As with the previous Episodes, to take us through this journey we are joined by Christoph Hutter.

Here is Christoph’s LinkedIn profile:


Christoph has a wealth of experience in the Revenue Management arena and has experienced many pros and cons of Property Management Systems as well as the challenges faced when making a change.

His commentary on this topic is supported by hands-on experience and a strong appreciation of how the PMS arena has changed over the last few years.

Christoph now runs his own consultancy business in Canada and is contactable via:


or you can visit his website at: