technology

Online Check-In. What Is It? Why Is It Important?

Guests usually arrive tired and are in need of a rest, give them a fast check-in experience, and they will definitely feel better about their arrival

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Hotel Distribution – Why You Need to be “Agile” as a Hotelier

The need for agile hotel distribution is more important now than ever, as the hotel industry continues to strategize and map out roads to recovery

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What to Ask From an RMS? The 4 Key Points to Consider

In the heat of increasing demand, many companies have emerged that offer RMS tools and some may find it difficult to differentiate between them

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Digital Pricing Transformations: The Key to Better Margins

Many companies launch pricing transformations as a way to create value quickly and sustainably. NB: This is an article from McKinsey Indeed, pricing excellence in B2B settings—setting the right prices, and […]

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pablo delgardo mirai who are we expert partner interview video

mirai “Who are We?” – In conversation with Pablo Delgado

In this “Who Are We” video we are joined by Pablo Delgado, CEO of mirai. We talk about his background, early days of mirai and how it evolved

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Key Hospitality Technology Trends to Watch in 2021

Hoteliers need to understand the facts which drive their operations and the technology available to digitise and deliver a first-class guest experience

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How Can a Chatbot Help Improve Booking Conversions on My Website?

Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

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keyhole in a blackboard with data algorithms written on the board showing shift in revenue management paradigm

The Paradigm Shift in Revenue Management with Future Demand Data

Creating forecasts based on future data sources is a paradigm shift in revenue management and, truly, the future of how hotels will price their rooms

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What Perfect Conditions for a Successful Revenue Management Plan?

Revenue Management is not just about a person or a department, it is a company philosophy to make strategic decisions based on knowledge.

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How COVID Has Accelerated Tech Adoption in the Hotel Industry

Those who make the right investments for their hotel and leverage digital technologies to elevate guest offerings will be in the best position to survive

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