technology

5 hot air balloons with one rising higher than the other reflecting a hotel not relying on compsets for its pricing

Stop Using CompSets to Make Pricing Decisions

CompSets themselves are being driven by irrelevant factors like employee emotions and outdated RM systems that are not fit for purpose

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The Value of CRM Audiences and Insights to Drive Additional Revenue

Now truly independent within your CRM, Audiences allows for the most detailed segmentation and personalization across all communications

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“Upselling” the Value of Investing in Revenue Management

Hotel owners whose priorities align with property-level management on value of investing in revenue management will thrive in boom years to come

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Six Ways You Can Boost Revenue During the Pre-Stay Phase

During the pre-stay phase, you can already start creating great experiences and boost revenue while guests are looking, booking, and preparing their stay

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view out of car with satnav depicting how setting your room price automatically works better

Intelligent Price Automation: A Lesson From Satellite Navigation

Setting your price based on historical trends and knowledge of the market is like setting off on a journey using a map or old school GPS

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person holding a mobile with hotel website open having received an upsell message generating ancillary revenue

Boost Ancillary Revenue Through Better Pre-Arrival Guest Engagement

Sending pre-arrival upsell campaigns is a great way to foster engagement, boost the guest experience and promote more ancillary revenue opportunities

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customer relationships rely on customer data

Customer Relationship Management vs Customer Data Platform

Main difference between Customer Relationship Management and a Customer Data Platform is there in the name: CRM manages relationships, CDP manages data

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The Latest Hotel Website Trends and Tips

To improve your website, it’s good to be aware of trends sweeping the web so you’re providing the best possible chance of increasing your direct bookings

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How Modern Revenue Management Is Changing Hospitality In Three Ways

To cut through complexity and create forward-looking commercial approaches, revenue managers and leaders need access to data from all corners of a property

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video thumbnail beonprice who are we interview with emilio galan

Beonprice “Who are We?” – In conversation with Emilio Galán

Emilio introduces us to Beonprice, it’s solutions, their core differentiators and how their aim is to empower Revenue Managers through their solution

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