technology

Most hoteliers running spreadsheets already know that something should change. The harder question is knowing when the situation has become critical

When AI agents aren’t controlled, they represent a new scale of risk for your property; they have systematized using your plain-text credentials

Here is the round up of awards, product updates, new features and strategic partnerships for our Hotel Technology Expert Partners during March and April 2026. You can either scroll through […]

So how can a boutique hotel combine technology and personalised service to engage the guest and meet their expectations?

The moment a hotel needs an AI agent to interact with a different system, the agent hits a wall that it was never designed to cross

Data access is not always as simple as expected. Timing is not always aligned with business needs. And costs are not always clear in advance.

An MCP is not a system of record. It eeceives structured requests, routes them to the correct system, and translates responses into AI-readable formats

AI in hospitality is not reserved for large chains. Small, independent hotels are using it to boost revenue and personalize guest experiences

Bringing together best in breed business intelligence and competitive rate intelligence, giving revenue managers something all-in-one platform rarely can

AI in hotels is entering a disciplined phase where deployment alone is no longer the goal. The focus has shifted to whether it produces operational impact