Expert Partner Hotel Success Stories – June 2025

Here is the round up of Hotel Success Stories from our Expert Partners during June, touching on revenue, bookings and guest experience.

Atomize, Hotellistat, Cloudbeds and SiteMinder

Hotel Sct Thomas Boosts Revenue 29% with Atomize

Hotel Sct Thomas is a 72-room hotel located in a charming early-1900s building in the heart of Copenhagen. Recent renovations have introduced redesigned suites, a rooftop sauna, and a full wellness area, creating a unique blend of heritage and modern comfort.

Before implementing Atomize, the hotel’s pricing strategy relied on manual updates. Rate changes happened once a day – at most – because analyzing market trends and updating prices across platforms was time-consuming and inefficient. This made it difficult to keep up with real-time demand shifts or respond to competitor moves, leading to missed revenue opportunities.

Louis Hotels optimize their competitive pricing and streamline revenue management with Hotellistat

The Louis Hotels Group, one of the leading hotel chains in Cyprus and Greece, is renowned for its portfolio of exceptional properties across the Mediterranean Sea.

Louis Hotels recognized the opportunity to optimize their competitive pricing and streamline their revenue management by consolidating data across multiple properties. Prior to implementing Hotellistat, the revenue team relied on Excel and a Channel Manager to manually adjust rates. Having to individually handle over 100,000 price points for some hotels, keeping track of online rates was a continuous and at some point unachievable challenge.

Scaling smarter: How We Hotels Group prepared for its biggest year yet with Cloudbeds

Today, We Hotels operates three 100-room properties in Mexico City and Acapulco, serving a wide range of guests from connecting travelers to business clients and event-goers. With five new hotel openings on the horizon and 2026 projected to be their biggest year yet, the group is preparing for rapid growth.

With Cloudbeds’ integrated booking engine and channel manager, We Hotels regained control over distribution. OTA share dropped significantly – from around 80% to just 50%. The other half now flows through their direct website, booking engine, and even WhatsApp, giving the team a healthier, more profitable sales mix.

From bottlenecks to breakthroughs: How BAWA Hotels & Leisure took control with Cloudbeds

BAWA Hotels & Leisure is a 100% Yucatecan hospitality company with a unique approach. They manage a growing portfolio of seven properties – six boutique hotels totaling approximately 100 rooms and a 30-bed hostel.

The decision to change was driven 100% by commercial objectives. After evaluating their options, BAWA chose Cloudbeds. A key factor was its integrated revenue management tools, which were powerful yet less complex to implement across the team than a standalone RMS. The unified nature of the platform, combining a robust PMS with sophisticated commercial tools, presented the clearest path forward.

Lower costs, higher conversions: How a Skyy Hotel elevated its business with SiteMinder

When award-winning boutique hotel Skky Hotel in Whitehorse, Canada, partnered with hospitality consultancy Four Sides to rethink its tech stack, the goal was clear: simplify operations and cut unnecessary costs – without sacrificing guest experience or revenue.

With multiple platforms powering their CRS, guest communication, and distribution, Skky was spending more on fees than it needed to – including per-reservation charges for bookings across Web, OTA, and GDS channels. After implementing SiteMinder, the results speak for themselves: major cost savings, a boost in direct bookings, and greater control over the guest journey.

Choctaw Casinos & Resorts transforms its revenue strategy with SiteMinder

Choctaw Casinos & Resorts’ hospitality is deeply connected to the Choctaw Nation’s rich cultural heritage, operating four resorts across Oklahoma, including the flagship Durant resort near the Texas border, the Grant property, Choctaw Landing, and Pocola near Fort Smith, Arkansas.

Prior to adopting SiteMinder’s technology, the Choctaw team did not prioritize, or even consider, opening their properties to wider distribution channels. Their strategy focused almost exclusively on casino guests. Online travel agencies (OTAs) or global distribution systems (GDS) were largely absent from their approach. Expanding the distribution network became essential for creating new revenue opportunities, even fueling considerations for property expansion due to increased visibility and demand.

oxoHotel reduces costs and optimises processes with SiteMinder

With more than 15 years of history, oxoHotel has built an impressive portfolio of 28 properties in Colombia. The company is a multi-brand hotel group that works with major industry names like Hilton, Marriott and Curio, as well as independent boutique hotels across several tourist destinations.

Before using SiteMinder, oxoHotel faced several challenges. The group’s boutique hotels operated as independent brands, each in different areas with different investors. This fragmented setup, combined with the use of different connectivity tools, made decision-making difficult and limited their ability to scale efficiently. The team needed a comprehensive technology solution that would allow them to unify their operations and gain clear insights to optimise their distribution.

Casa Salles achieves 62% revenue increase with SiteMinder

Casa Salles is an exclusive boutique hotel in Tequila, Jalisco, Mexico. Located near the El Tequileño distillery, an iconic brand with a rich tradition in the region.

Before implementing SiteMinder’s technology, Casa Salles faced several distribution management challenges. Poor connectivity led to distribution issues, while time-consuming manual processes made inventory updates both difficult and prone to errors. Without proper integration between operations and management, overbooking became a recurring problem that resulted in significant business losses.

How Hoteles Maioris boosted revenue and efficiency with SiteMinder

Hoteles Maioris is a family-owned chain with over 30 years of history, operating six properties across different regions in Mexico: Culiacán, Navolato, Guadalajara and La Paz.

Hoteles Maioris faced significant challenges. The business relied on traditional methods and expensive advertising that didn’t deliver results. A manual booking system was making work difficult, especially at reception, so the team needed to modernise their online presence to attract more customers. On top of this, staff turnover was another issue that made it very hard to keep processes consistent. Once SiteMinder was in the picture, they managed to centralise all booking channels in one platform using SiteMinder’s channel manager. This not only made work easier for the team, but it also allowed them to focus on the guest experience.

Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder

Offering a perfect blend of 19th-century grandeur and modern hospitality, Casa Palacete 1822 stands as one of Granada’s most distinctive boutique accommodations. For boutique properties like Casa Palacete 1822, efficient distribution management isn’t just convenient – it’s essential for success in a competitive marketplace.

This comprehensive functionality of SiteMinder allows the property to maximise visibility across various booking platforms while maintaining control over its distribution strategy. What particularly impressed the team was how SiteMinder brought disparate systems together into one cohesive platform to create a unified and efficient workflow.