woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction

Do Automated Response Tools Really Increase Guest Satisfaction?

With these considerations in mind, the challenge lies in harnessing the benefits of automation without neglecting authentic guest communication

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thumbnail image image for video discussion with hotellistat about time to stop missing revenue wasting money and wasting time

Time to Stop Missing Revenue, Wasting Money and Wasting Time

As well as looking at the obvious impacts of the incredible amount of time that is wasted, along with missed revenue opportunities and overlooked cost savings

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hotel guests at a luxury resort which faces different strategic revenue management challenges

The Art of Resort Hotel Revenue Management: Specifics and Strategies

While the basic principles of revenue management apply to all types of hotels, resort hotels have important strategic considerations

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Connecting the Dots Rates, Reviews, Reputation and Demand Hotellistat Discussion YouTube Thumbnail

Connecting the Dots: Rates, Reviews, Reputation and Demand

We look at the data, the potential value, and examples of correlations and cause-effect relationships that could benefit hoteliers

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traveller looking at a hotel review on a laptop reflecting importance of reputation management and it's impact on driving hotel revenue

How Guest Reviews Directly Affect the Hotel Revenue

A hotel’s reputation has major influence on revenue through effects on price perception of guests, as a customer loyalty measure, and a marketing factor

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Hotellistat “Who Are We”: In conversation with Philip and Julia

Through our conversation you will hear more about Hotellistat as we dig deeper into the backstory, how the company came about and risks taken to get started

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lightbulb with image of a brain inside reflecting the possible need for hoteliers to overhaul the definition of revenue management

The Total Revenue Management Approach: Strategies, Analytics and Metrics

Total Revenue Management is a strategic approach to increase any revenue in the hotel. Explained so simply, however, it requires some research

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