Welcome to another of our Coffee Time chats. In this discussion we are joined by:
🔹 Glen Coben
🔹 Jacqueline Villamil
of Strategic Solution Partners, one of our Expert Partners
In this discussion, Glen and Jacqueline talk about a project Glen and his team were involved with, developing an innovative F&B model that provides a safe environment, multi dining options, increased guest experience, improved value proposition and impacts the overall revenue generation and cost control
Hope you enjoy it 🤞👍
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🎥 We discuss a number of areas including:
- Guest welcome and discussion intro (00:58)
- Case Study: Hotel, current set up and challenge (02:03)
- Re design thought process (8:52)
- Better product, service and experience (14:40)
- What does the future hold (24:14)
- Wrapping up (29:57)
- Subscribe and more videos (33:53)
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