Operations

Understaffing: How Your Hotel Can Thrive Despite This Challenge
Staff shortages can negatively affect a hotel in many ways. Once the guest experience suffers, a hotel’s reputation will begin to decline as well
10 Ways to Increase Operational Performance in Hotels
Chances are you´re looking for ways to improve your hotel´s operational performance – and you are unsure what actions to take and which tasks to prioritize
Trends as Sales and Operational Teams Prepare for New Travel World
Hoteliers that adapt to these new trends shaping hospitality – from operations to sales and events – will be the first to experience positive revenue impact
GuestEQ Redesign Simplifies Hotel Operations Management
It enables hotel staff to communicate how they want to on a familiar platform. They don’t want to pick up a phone, walkie-talkie or pass around paper notes
Guest Messaging Will Make Hotel Staff More Efficient – Here’s The Proof
Automating only certain guest messaging and tasks cut out unnecessary steps while quickly reassuring guests that we are handling it
GuestEQ “Who Are We?” – In Conversation with Scott Curran
Scott introduces us to GuestEQ, the solution, core differentiators and how frustration with antiquated operational practices led to developing the platform