Operations

A Concise Guide to Hotel Inventory Management

Poor inventory management can result in higher operational costs, inefficient use of resources and lost revenue opportunities

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Not-so-Invisible Link Between Revenue Management and Operations

Integrating revenue management strategies with hotel operations creates a significant opportunity to improve hotel profitability

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Genuine Hotel Sustainability Unrealistic Without Strong Leadership

We will look at different aspects of sustainability in hotels and ask are we seeing genuine efforts or are we falling into the greenwashing trap

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5 people sitting down possibly in a hotel morning meeting

How to Win the Morning Meeting

General purpose of the morning meeting is to give a quick overview – a status of things as they stand, a recap of what happened to fuel the actions of today

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Should I Choose a Rule-Based or an AI Hotel Chatbot?

Simply put, there are two types of chatbots: rule-based and AI chatbots. Each has its benefits and fits different needs

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Decision Intelligence Pt2: Sonesta Hotels & Resorts HotelIQ Case Study

Gul outlines challenges she faced and how adopting a business intelligence tool was such a massive game changer for her team and property

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Decision Intelligence: Turtle Bay Resort HotelIQ Case Study

We look at how a business intelligence and analytics tool can help hotels make data informed decisions, leading to increased revenue and profitability

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Is Your Hotel Leveraging Technology to Do More with Less?

Hotels must ensure technology is working for them and not the other way around. Here are ways tech should be stepping up to relieve pressure for operators

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What’s Wrong With Business Intelligence Solutions Today?

Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies

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Key Components of a Successful Hotel Quarterly Business Review

A quarterly business review (QBR) is a meeting held every quarter to review the hotel performance and define areas for improvement for next quarter

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