mobile
360° Approach to Guest Personalization and Revenue Generation
The shift in technology and market demand offers hotels an opportunity to reimagine their revenue strategies and offer a hyper-personalized guest journey
How To Optimize The Customer Journey For Mobile Connected Guests
Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions
Beyond Emojis: Leveraging WhatsApp To Improve Guest Experience
WhatsApp has evolved from just updates to becoming an industry leader, offering hotels an avenue to effortlessly integrate into their guests’ daily lives
Do’s and Don’ts of Hotel Guest Mobile Messaging
Instead of trying to get your guests’ attention 24/7, your send strategy should be to optimize sends during specific phases of the guest journey
A Hotelier’s Guide To Crafting A Mobile-Friendly Website
Mobile-friendly and responsive website designs are more intuitive, accessible, and allow for quicker decisions and higher conversions
5 Underutilized Ways to Drive Incremental Revenue at Your Hotel
Here are a few ways to capitalize on incremental revenue with existing guests. Most of these tips can also increase guest satisfaction, boosting reputation
How Hotels Can Increase Their Mobile Booking Conversion Rates
The spike in mobile searches is here to stay. We look at some of the common causes of low conversion rates and solutions to help you improve them
Offer Guests Mobile Rates And Enjoy Greater Conversions
Mobile Rates are specially discounted rates that are offered to guests browsing for hotel room reservations through a mobile app or a mobile browser
How to Use SMS Marketing to Increase Positive Reviews and Reduce Negatives
SMS marketing offers a variety of unique ways to keep communication flowing. SMS can get you one step ahead to improve your online reputation
How to Manage Direct Guest Messaging for Hotels
Because direct guest messaging is such a great marketing tool, let’s look at the best practices so that you can be sure to use it to your hotel’s advantage