mobile

360° Approach to Guest Personalization and Revenue Generation

The shift in technology and market demand offers hotels an opportunity to reimagine their revenue strategies and offer a hyper-personalized guest journey

Read more

How To Optimize The Customer Journey For Mobile Connected Guests

Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions

Read more

Beyond Emojis: Leveraging WhatsApp To Improve Guest Experience

WhatsApp has evolved from just updates to becoming an industry leader, offering hotels an avenue to effortlessly integrate into their guests’ daily lives

Read more

Do’s and Don’ts of Hotel Guest Mobile Messaging

Instead of trying to get your guests’ attention 24/7, your send strategy should be to optimize sends during specific phases of the guest journey

Read more

A Hotelier’s Guide To Crafting A Mobile-Friendly Website

Mobile-friendly and responsive website designs are more intuitive, accessible, and allow for quicker decisions and higher conversions

Read more

5 Underutilized Ways to Drive Incremental Revenue at Your Hotel

Here are a few ways to capitalize on incremental revenue with existing guests. Most of these tips can also increase guest satisfaction, boosting reputation

Read more

How Hotels Can Increase Their Mobile Booking Conversion Rates

The spike in mobile searches is here to stay. We look at some of the common causes of low conversion rates and solutions to help you improve them

Read more

Offer Guests Mobile Rates And Enjoy Greater Conversions

Mobile Rates are specially discounted rates that are offered to guests browsing for hotel room reservations through a mobile app or a mobile browser

Read more

How to Use SMS Marketing to Increase Positive Reviews and Reduce Negatives

SMS marketing offers a variety of unique ways to keep communication flowing. SMS can get you one step ahead to improve your online reputation

Read more

How to Manage Direct Guest Messaging for Hotels

Because direct guest messaging is such a great marketing tool, let’s look at the best practices so that you can be sure to use it to your hotel’s advantage

Read more