mobile

3 Barriers to Hyper-Personalized Guest Experience and How To Fix Them

We explore three ways that mobile technology can remove barriers to personalization, thus paving the way for a seamless and customizable guest journey

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Optimised Mobile Strategy Key to Increase Hotel Direct Bookings

The world is not going mobile. It already is mobile. You can tap into this behavioural pattern to drive direct bookings and boost your ancillary revenue

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Mobile Traffic Hits 80% For The First Time Ever

There was a significant increase in mobile bookings – in June, traffic came in at 77% and in July, mobile revenue contributed 60% of revenue

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How to Succeed With Hotel SMS/Text Marketing: Launch, Manage, Perfect

We are going to show you why creating a hotel SMS marketing strategy makes sense, how to implement it, and examples of it working effectively

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Mobile Bookings – How can Hotels capture the Demand?

If there is one thing hoteliers have gained over the past 2 years, it’s the rise in hotel direct bookings, and more specifically, mobile direct bookings

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Mobile Technology: New Revenue Opportunities for Hotels

What impact does mobile technology have on the hotel sector? How are hoteliers leveraging mobile platforms for guest loyalty, marketing and cross-selling?

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Guests Demand Communication: The Dos and Don’ts of Guest Messaging

We’re in an era where information is literally at our fingertips whenever we need it. NB: This is an article from WebRezPro Guests desire the same immediacy when it comes […]

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How Mobile Technology is Changing the Guest Experience at Hotels

Innovation means never resting on your laurels. As mobile app technology evolves, the hospitality industry will have to evolve along with it

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Mobile Direct Bookings on the Rise: What Should Hotels Do About It?

Because there is less time to get someone to book via mobile compared to other devices, hotels need to eliminate doubt for guest bookings via mobile devices

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7 Negative Reviews That Could Have Been Prevented with Text Messages

Negative reviews can drive away customers and hurt revenue, leaving a bad taste in customers’ mouths. A simple text message can help reduce this

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