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Top Tips to Plan for a Profitable Recovery

There are numerous of ways to ensure you’re in the best position to maximise your revenues, ready for recovery when you start welcoming guests back

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6 Ways to Build Hotel Customer Loyalty

How do you build a customer base that shows loyalty, and remains that way for an amount of time that will prove to be profitable for your business?

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5 Tips to Create a Successful Black Friday Campaign for Your Hotel

In this article, you’ll learn to easily create a successful Black Friday campaign based on the knowledge our team has gained over the years

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QR Codes To Increase Hotel Satisfaction Scores and Maximize Revenue

Key takeaway is to leverage QR codes that will drive interaction which impacts a hotel’s satisfaction scores, reputation, and even revenue

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The Future of Hospitality: Generation Z as Guests and Employees

Millennials have been the centre of every mass-market hotel campaign for the last twenty years or so. This demographic was raised analogue but adapted digital technology as their primary shopping […]

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Everything Hotels Should Know About Messaging Through WhatsApp

Ever since WhatsApp hit the market for individual users, people all around the world just can’t seem to get enough of it!

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Mobile Check-In: How to Select the Best Solution for Your Hotel

For guests, mobile check-in is about convenience, the speed of the process, safety, and freedom to choose when to do it

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COVID-19: Travel Trends From Around the Globe

This tells us that holiday travel is still open to happening, you should consider activating marketing campaigns to target holiday travelers

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How to Audit Your Most Important Channel – Mobile Website

Seeing that 0.1 second improvement in loading speed on a mobile website increased conversion rates by 10.1%, this presents a huge opportunity

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5 Key Research Insights into 2020 Guest Expectations

The new ideal for consumers is a guest experience transformed and streamlined by technology. Here are five takeaways hoteliers can consider

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