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How to Build an Omni-Channel Experience for Your Guests

Omni-channel approach focuses on creating multi-channel sales and marketing strategies. Creating a seamless guest experience throughout the guest cycle

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3 Tips for Essential COVID-19 Pre-Arrival Hotel Messaging

While you can’t control the pandemic, you can put your guests at ease with our top three tips for essential COVID-19 pre-arrival email messaging

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How to Set Up a Successful Hotel WhatsApp Strategy

Whatsapp marketing is a great opportunity to reinforce your brand and build long-lasting customer relationships. Test on a small scale to see if it works

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How The IOS 14 Update Will Affect Your Hotel’s Social Advertising

The IOS 14 update from Apple could spell trouble for advertisers across the globe, as enhanced privacy features inevitably lead to reduced targeting options

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What’s the Difference Between Spam and Hotel Email Marketing?

There’s a fine line between spam and email marketing. That’s why it’s essential to build a coherent email marketing strategy, to find the right balance

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How Can a Chatbot Help Improve Booking Conversions on My Website?

Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

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Hotel WhatsApp Marketing: 6 Steps to Do it The Right Way

With the tremendous rise in the number of users, hotel WhatsApp marketing is the new technique to stay connected with a large number of guests

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Top Tips to Plan for a Profitable Recovery

There are numerous of ways to ensure you’re in the best position to maximise your revenues, ready for recovery when you start welcoming guests back

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6 Ways to Build Hotel Customer Loyalty

How do you build a customer base that shows loyalty, and remains that way for an amount of time that will prove to be profitable for your business?

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5 Tips to Create a Successful Black Friday Campaign for Your Hotel

In this article, you’ll learn to easily create a successful Black Friday campaign based on the knowledge our team has gained over the years

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