mobile

Attract High-Value Guests with Expedia Members Only Promotions

You can target high-value guests by using Members Only promotions to offer exclusive deals to over 100 million members across all Expedia Group sites

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images from apple business connect reflecting an alternative to google maps and offering advantages to hotels

What Hotels Should Know About Apple Business Connect

Apple Business Connect uses Place Cards which allows you to control how people see your hotel. We recommend including information like:

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8 Ways Mobile Check-Out Benefits Guests & Hotels

Regardless of what route you go, mobile contactless options are becoming the norm. With many younger travelers expecting to do everything on their phones

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Convert Guests Along Booking Journey With Cross Device Campaign

To maintain high conversion rates, it’s key to give potential guests a reason to choose you over competitors whatever their position in the booking journey

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The Importance of Your Hotel Pre-Stay Email

You want to start with an email that introduces yourself and your hotel. Keep it short and sweet, instead of overwhelming them with your special offers

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5 Emails You Should Be Sending Every Guest

Here are five hotel emails your guests expect… Are you sending them to every guest? Let’s dig a little deeper into the purpose of each type of email

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The Importance of Personalisation

As consumers, we are all increasingly experiencing personalisation everyday from all kinds of brands we interact with – Spotify and Netflix, for example

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How WhatsApp Is Revolutionizing the Hospitality Industry

Change in the needs and wants of travelers plays a significant role in bringing WhatsApp and its business solutions to the hotel industry

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360° Approach to Guest Personalization and Revenue Generation

The shift in technology and market demand offers hotels an opportunity to reimagine their revenue strategies and offer a hyper-personalized guest journey

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How To Optimize The Customer Journey For Mobile Connected Guests

Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions

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