digital

8 Best Hotel eCommerce Strategies

Typical eCommerce includes online travel agents and agencies, booking engines, metasearch, and other third-party sites selling hotel rooms

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5 Tactics for Better Guest Communication

Good guest communication is crucial for hoteliers as it has a significant impact on a hotel’s reputation, guest satisfaction, and ultimately, its revenue

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Exploring Costs and Tools in the Seven-Step Guest Journey

By effectively managing the costs, tools, and strategies at each phase, hoteliers can create a seamless and memorable experience for their guest

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Google and Yahoo’s Email Authentication Changes: What Hotels Must Know

Failure to properly address email authentication can result in messages ending up in the spam folder or not being delivered at all

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5 Hotel Website Maintenance Tasks to Quickly Boost Site Health

These five maintenance tasks are just the beginning of a comprehensive strategy to ensure your hotel website remains secure, efficient, and user-friendly

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8 Hotel Marketing Trends To Boost Your Hotel’s Campaigns In 2024

As hoteliers, embracing these marketing trends means not just staying ahead of the curve but also offering personalized, memorable, and engaging experiences

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14 Hotel Email Templates to Refine Guest Communication

Whether persuading a guest to book again or reminding them of an upcoming trip, an email is invaluable to your marketing and communications strategy

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Marketing Priorities for Independent Hoteliers This Year

There are countless ways to promote your hotel. No-one can do it all. Use this checklist to establish your unique set of marketing priorities

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computer generated skyline with data overlays and bright light in one corner possibly reflecting a bright future for the hotel and travel industry

Unveiling the Future: Hotel and Travel Trends in 2024

As we step into 2024, several key trends are set to redefine the hotel landscape. Let’s explore top trends that will shape the industry in the coming year

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car with lights streaking by reflecting the importance for hotels to keep up with the pace of change in traveler behavior

6 Strategies to Keep PACE With Changing Traveler Behavior

Hotel Leaders must be ready for a seismic shift in traveler behavior that affects everything from demand and distribution patterns to length of stay

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