Are you searching for winning strategies to bring in new guests and increase bookings at your hotel?
NB: This is an article from Catala Consulting
There’s no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers. But that’s not all. A challenge common to hotels seeking to attract new guests to their hotel is the challenge of an overcrowded and competitive marketplace.
Subscribe to our weekly newsletter and stay up to date
While other hoteliers offer their services, online travel agencies showcase cheap rates, and competitors like Airbnb offer outstanding accommodations.
Getting your property to attract the eyes of prospective customers can be challenging.
Why Do Hotels Need More Customers
Whether you believe it or not, customers are the lifeblood of every hotel business. Customers make up a more significant percentage of a hotel’s revenue generation.
The goal of every hotel owner is to attract customers (both new and old) to their property because it increases the occupancy rate and the hotel’s revenue.
Now that the need to attract new guests is established, it’s time to answer how to start attracting them to your hotel. Does your hotel have what it takes to attract new customers or to bring back old guests?
Best Ideas for Attracting Customers To Your Hotel
- Impress Visitors before their arrival
A customer has booked a stay in your hotel. Now it’s your opportunity to make a fantastic first impression by showing exceptional customer service.
- Know your guests. Why are they visiting? Is it a leisure visit or for business purposes? Show them that you genuinely care about them.
- Offer them free Vouchers. Once you know the purpose of their visit, you can offer them free vouchers to visit the cinema, museum, and other exciting places.
- Give them a welcome they’ll Not Forget In a Hurry.
This is not a popular suggestion, but trust me, it works. Impressing your visitors on arrival puts them in a great mood and prevents them from wishing they had visited elsewhere. You have to ease them of the stress of travelling.
Here are some exciting ways to give your guests a memorable welcome:
