These are just a few tips and tricks to get the ball rolling for your hotel in the holiday season and ensure that your initiatives have maximum outreach
We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool
Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.
Ever since WhatsApp hit the market for individual users, people all around the world just can’t seem to get enough of it!
With the right creatives, you can be flexible how you show cancellation policies, advertising promotions and special offers to your audience
Conversational copywriting is a great tool for hoteliers to use to provide the right information at the right time to your potential guests
If you’re looking to increase website mobile conversions, focusing on personalization and hyper-targeted messages is key for direct channel growth strategy
We’ve looked at customer interactions with messages to analyze and pinpoint which types of content, targeting and message delivery are proving effective
Over the last decade, messaging has become an intrinsic part of our communication – we are not only messaging friends and family anymore, but also brands