messaging

The most challenging part of creating conversational guest messaging is knowing where to start. But staying connected with guests has never been easier

But the goal is not just communication – it’s to create positive guest experiences that translate into brand loyalty and repeat business

Remarketing strategies can be diversified to cater to different segments of your audience and utilize various digital touchpoints

Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email

Guest messaging should highlight the unique features of the hotel and appeal to the interests of the target audience to drive bookings and increase revenue

Email marketing for hotels has changed. Let’s dive into the different changes for email marketing in 2024 and how hotels can build an effective strategy

Creating impactful SMS campaigns requires a blend of strategic planning, content mastery, and understanding guest preferences.

With nearly 90% of businesses communicating with customers via email, the content must be well executed to stand out amongst the crowd

Failure to properly address email authentication can result in messages ending up in the spam folder or not being delivered at all

Whether persuading a guest to book again or reminding them of an upcoming trip, an email is invaluable to your marketing and communications strategy