While competition increases and new ideas are constantly being thrown out, upselling makes it one of the top actions for hotels to enhance performance
While you can’t control the pandemic, you can put your guests at ease with our top three tips for essential COVID-19 pre-arrival email messaging
Whatsapp marketing is a great opportunity to reinforce your brand and build long-lasting customer relationships. Test on a small scale to see if it works
When you understand the weight of hotel market segmentation and you know how to segment hotel markets, you can benchmark your market reach.
Finding the smallest details to ensure our guests experience are memorable and even sentimental at times is the dream that we signed up for
All of these tips will help any hotel write a lovely welcome letter to hotel guests, so they will have a memorable experience and will want to visit again
Already hotel providers have noticed staycation bookings and enquiries creeping in for later in the year, when things are more likely to be under control
There’s a fine line between spam and email marketing. That’s why it’s essential to build a coherent email marketing strategy, to find the right balance
Does losing reservations on WhatsApp impact your business so much? What is the sales potential of this communication channel?