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How to Attract Families to Your Hotel

Families are taking many things into account when they travel this summer. What travel looks like and what travellers look for in a hotel has shifted

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Hospitality Trends in 2021: Are They Here To Stay?

One thing that 2020 has taught us though is: be prepared for the unexpected. Flexibility and adaption are, in fact, the biggest hospitality trends

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3 Tips for Essential COVID-19 Pre-Arrival Hotel Messaging

While you can’t control the pandemic, you can put your guests at ease with our top three tips for essential COVID-19 pre-arrival email messaging

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Why is Your ‘Book Direct’ Channel More Important Than Ever?

With domestic tourism on the rise, it’s arguably more important than ever for hotels to focus efforts on ensuring their book direct experience is seamless

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Hotel Marketing Mistakes Hoteliers Must Avoid In 2021

Only a few hotels have a well planned marketing strategy in place. Others end up making avoidable mistakes that cost them their reputation and business

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Hotel Market Segmentation: Types of Travellers in the Hotel Industry

When you understand the weight of hotel market segmentation and you know how to segment hotel markets, you can benchmark your market reach.

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7 Lead-Magnets to Make Guests Choose Your Hotel

Attracting new Guests to our hotels, whether business or, more likely, leisure travelers, starts with tapping into the root cause of their travel motivation

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Hotel Marketing Predictions for 2021

The availability of a vaccine is key to demand recovery and subsequent increase in consumer confidence to travel. NB: This is an article from Profitroom Now we are facing more […]

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Does Your Hotel Speak Your Guests’ Language of Love?

Finding the smallest details to ensure our guests experience are memorable and even sentimental at times is the dream that we signed up for

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dice representing gamification as a new concept in hotel loyalty and engagement

Gamification: Offering Guests an Interactive and Engaging Experience

Whilst a relatively new concept, gamification could be a powerful tool in raising guest loyalty, boosting website traffic, and increasing engagement

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