messaging

We explore three ways that mobile technology can remove barriers to personalization, thus paving the way for a seamless and customizable guest journey

Every email interaction should aim of gain repeat bookings, brand advocates for your hotel and a reputation for being a trustworthy destination

There are at least 15 triggered emails your hotel should be sending to your guests before, during, and after their stay

Segmenting your hotel email marketing campaigns based on precise, hotel-specific parameters is the difference between success and failure

Email marketing mustn’t be an afterthought. Hoteliers should take full advantage of minimal effort for maximum return with increased email marketing efforts

A newsletter helps your audience gain a better understanding of your brand and you can build relationships with existing as well as potential guests

We’re in an era where information is literally at our fingertips whenever we need it. NB: This is an article from WebRezPro Guests desire the same immediacy when it comes […]

Frustrated with OTAs supplying an alias email address when delivering a booking then modifying them once you’ve managed to get the real address?

Despite the availability of new communication channels and platforms, business travelers still prefer tried and true communication channels

Post-stay email is important because it drives repeat bookings, builds loyalty, boosts advocacy, develops customer retention and maintains relevance