messaging
Email Design Trends Ready To Take Over 2022
Every part of your email, from the colours and images you use to the way your content is laid out, becomes part of that brand story
7 Negative Reviews That Could Have Been Prevented with Text Messages
Negative reviews can drive away customers and hurt revenue, leaving a bad taste in customers’ mouths. A simple text message can help reduce this
What Hoteliers Need To Know For The 2021 Festive Season
Hoteliers have an opportunity to tap into this increased digital holiday shopping. The holiday festive season focus is multifaceted for hoteliers
8 Reasons to Adopt WhatsApp in Your Hotel Strategy
If you’re still unsure about whether or not to adopt WhatsApp in your communication and sales strategy, we’ve listed 8 reasons in this article
Why Not Every Hotel Chatbot Will Be Right For You
When choosing the right hotel chatbot, it is important to think about how your operations are structured and the main goal for your chatbot
Value of Getting Personalization Right, or Wrong, is Multiplying
Personalization is not only a crucial capability, it’s one that punches above its weight, whether the company is a digital native or brick-and-mortar player
Customer Retention: How to Keep Your Hotel Guests Coming Back
Attracting previous guests should be given the same amount (if not more) attention than acquiring new guests since the cost of doing so is less
Where is Real Innovation in Hotels Happening? Digital Guest Engagement
The hotel industry has a longstanding reputation for slow technological adoption. This can be seen in the adoption of digital guest engagement solutions
How To Boost Your Hotel’s Email Click Through Rate
Strategy around getting customers, prospective or otherwise, to engage with your email content is the thing. We look at ways to improve campaign outcomes
What Does Apple’s iOS 15 Update Mean For Hotel Email Marketing?
The two features that are positioned to have the biggest impact on email marketing include the Mail Privacy Protection and Hide My Email features