Ever since WhatsApp hit the market for individual users, people all around the world just can’t seem to get enough of it!
With the CRS serving as the core of every hotel’s revenue and distribution strategy, there’s potential to build the platform of the future
Although travel is opening up across the region, the UAE has issued an updated list of fines for offenders of Covid-19 safety measures
It may help to consider each step in a customer’s journey as a visual touchpoint, where each touchpoint serves as a building block.
For guests, mobile check-in is about convenience, the speed of the process, safety, and freedom to choose when to do it
When google phase-out third-party cookies, what disruption should hotel marketers expect? First, here are areas we don’t expect to be affected
The hotel industry talks ad nauseam about the gap between revenue management and marketing. We talk about how important it is to close the gap