hotels

pablo delgardo mirai who are we expert partner interview video

mirai “Who are We?” – In conversation with Pablo Delgado

In this “Who Are We” video we are joined by Pablo Delgado, CEO of mirai. We talk about his background, early days of mirai and how it evolved

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What’s the Difference Between Spam and Hotel Email Marketing?

There’s a fine line between spam and email marketing. That’s why it’s essential to build a coherent email marketing strategy, to find the right balance

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Key Hospitality Technology Trends to Watch in 2021

Hoteliers need to understand the facts which drive their operations and the technology available to digitise and deliver a first-class guest experience

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Consumer Confidence In Travel Remains Low

The majority of markets are continuing to feel serious effects of continued uncertainty amongst travel bookers due to rapid rises in global COVID cases

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Key Indicators to Watch in the U.S. Hotel Recovery in 2021

Another important deciding factor for choosing hotel accommodation is the ability to cancel or rebook without penalty, which ranked just above price

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Benefits to Social Listening Beyond Identifying Gaps in Guest Experience

Social listening will help you better understand how changes are trending among your consumer base – in a hotelier’s case, that would be future guests

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piggy bank smashed like rate strategy can be if you don't know how profitable it is

Robust Rate Strategy Needs Understanding How Profitable Your Rates Are

Getting the right rate strategy is crucial and flexibility will be needed for a while. Perhaps the days of non-refundable or advance payable rates are over

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10 Hotel Trends to Watch in 2021

The Hotel industry has been significantly impacted in 2020, but the downturn has provided time to rethink and reset sales and marketing strategies

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January Digital News: Google My Business and Facebook New Features

We explore some new features on Google My Business and Facebook as well as identify new ways of leveraging content on YouTube and Instagram

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The Changing Nature of Supply and Demand in Hospitality

No segment in hospitality is safe from demand drought. If there is no chance of making profit, wait it out, if there is chance of staying afloat, act on it

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