hotels

keyboard with a red thumb pointing down reflecting sentiment shapshot and how much a bad review really costs

Sentiment Snapshot: How Much Does a Bad Review Really Cost?

Considering both pricing and review scores, a Hotel can enhance its value proposition. Aiming for better reviews to while maintain competitive pricing

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man standing by a board with graphs and charts reflecting the vast array of revenue metrics and the importance of identifying those that actually matter and the ones you can ignore

The Revenue Metrics That Matter …. and Ones You Can Ignore

Some revenue metrics are critical for your revenue strategy, while others are simply distractions hidden in fancy charts and graphs

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How Hoteliers Can Optimise Their Top Website Landing Page

By strategically refining website landing pages, hotels can drive more direct bookings, improve user experience and stand out in a competitive marketplace

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Good Marketing Starts with Google Ads …. Said No One Ever

This article is to help property managers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing

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Hotel Website Audits are Important … Even for Revenue Managers

A website audit isn’t just a maintenance chore; it’s a strategic necessity that directly impacts revenue. A set-it-and-forget-it approach doesn’t work

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Alexa+ Could Earn Top of Funnel Spot in Travel Research

Major travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its next-generation voice assistant

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Leveraging Hotel Guest Personas for Improved Marketing Results

We walk you through how to build hotel guest personas and use them to create more effective, data-driven marketing campaigns

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First Booking Through an OTA? The Next One Should be Yours

While an OTA may own the first booking, you have an opportunity to take control of the next one by integrating a mobile app into the guest experience

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Is Complexity Holding Hotel Revenue Managers Back?

Revenue Managers sometimes face an unexpected challenge: overcomplication. Many dig into endless data points and exhaustive analyses

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Why Relationship Data is Vital for Hotel Group Sales Teams

For hotel group sales managers, “relationship data” is the key to unlocking deeper connections with clients and driving meaningful results

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