Here is the round up of investment, acquisitions, product launches and strategic partnerships during the month of June for our Hotel Technology Expert Partners
berner+becker, chatlyn, Cogwheel, mirai, The Hotels Network and Cloudbeds
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berner+becker form strategic partnership with IDeaS to elevate revenue management for German hotels
IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today announced a strategic partnership with Munich-based hotel revenue management consultancy berner+becker, one of the largest and most established firms of its kind in the DACH region providing outsourced revenue management for hotels.
Under this collaboration, berner+becker will implement IDeaS’ G3 RMS as one of its preferred revenue management solutions to deliver enhanced revenue outcomes for its growing client base across the DACH region and beyond. As berner+becker accelerates its growth into other parts of Europe and the Middle East, this partnership will play a key role in scaling its high-impact approach with advanced technology and global expertise.
chatlyn secures €8M Series A to build the AI Brain for Global Hotel Operations
chatlyn, the AI communication hub transforming how hotels engage with guests across every touchpoint, announced today it has secured €8 million in Series A funding led by Smedvig Ventures. The round included participation from AnyDesk business angel Andreas Burike, Austrian transport leader Blaguss, business angel Mathias Hiebeler (former owner of Grob aircraft, acquired by Helsing), and strategic hospitality angels.
The company also received an innovation grant from the Austrian Research Promotion Agency (FFG). With this investment, chatlyn aims to accelerate its mission to become “the AI brain for hotels” – an intelligent system that supports front desk, reservations, marketing, and guest services while autonomously optimizing guest communications to maximize revenue and satisfaction.
Cogwheel Analytics gives hotels a competitive edge with AI
Cogwheel Analytics partnered with Microsoft AI Co-Innovation Labs to create an AI-powered Analysis and Recommendation Engine aimed at providing hotel clients actionable insights they can use to drive growth and build their competitive advantage in digital marketing.
“The hands-on approach from the Microsoft AI Co-Innovation Lab was instrumental in helping us rapidly prototype a solution that would have otherwise taken months. Their team gave us the tools, guidance, and secure environment to accelerate our development while navigating the complexities of working with large language models and sensitive hospitality data. We left the Lab with a solid framework and the foundation for our AI-powered recommendation engine, including an MVP we could continue to refine and build upon.” – Stephanie Smith, CEO
Mirai, the world’s first native 3D hotel booking engine
Seeing the rise of 3D, at Mirai we couldn’t stay behind, so we’ve chosen to evolve and integrate our Mirai Twin solution into the new booking engine, making it the world’s first native 3D booking engine. The booking process is no longer just a simple transaction—it becomes an immersive experience that emotionally connects the customer with the hotel. In a world saturated with flat and similar images, standing out isn’t an option, it’s a necessity.
What does 3D bring to the hotel booking experience? It answers many questions guests wouldn’t otherwise be able to solve: How close is the hotel really to the beach or city center? Can you actually see the cathedral from the rooms? When choosing between room types, any additional context helps justify paying more for upgraded rooms. Do Premium rooms have ocean or city views? Are the Junior Suites located on upper floors, like I prefer? How far are the family rooms from the pool?
The Hotels Network Introduces Superpilot: Pioneering Autonomous Website Personalization for Hotels
The Hotels Network (THN), a Lighthouse company and direct channel growth platform for hotels, is introducing Superpilot, the first AI-powered recommendation system set to revolutionize hotel website personalization and direct bookings.
Superpilot signals a bold move toward reimagining how hotels approach marketing on their direct channels. The technology ushers in a new era of automation in hospitality, transforming complex tasks – like data analysis, strategic planning, and content creation – into seamless, intelligent processes. It empowers hotels of all sizes to tailor their website experience and boost direct bookings, effortlessly and at scale.
The Hotels Network AI Receptionist KITT Now Available on Oracle Cloud Marketplace
The Hotels Network (THN), a leading provider of direct growth solutions for hotels and an Oracle partner, today announced KITT, THN’s AI Receptionist, is available on Oracle Cloud Marketplace, can be deployed on Oracle Cloud Infrastructure (OCI), and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.
KITT, one of the first AI-powered voice agents to fully integrate with Oracle OPERA Cloud hospitality platform, enables real-time access to offers, availability, and pricing directly from the property management system (PMS). The integration with OHIP enables hotels to automate voice bookings, process payments, and respond to guest queries in 40+ languages, all while syncing dynamically with live hotel systems. This streamlined experience not only elevates customer service but also drives direct revenue and operational efficiency for hotels worldwide.
Cloudbeds to empower hoteliers with an automated data exchange agreement with STR
Cloudbeds, the premier hospitality management software platform, has today announced a data automation agreement with STR, a CoStar Group company – the leading provider of premium data benchmarking, analytics, and marketplace insights for the global hospitality industry.
Through a seamless data exchange from Cloudbeds to STR, users will be able to track trends in occupancy, average daily rate (ADR), revenue per available room (RevPAR), and other essential metrics directly within their STR dashboard, facilitating data-driven decision-making.
Cloudbeds Integrates with RateGain to Enhance Hospitality Distribution with AI-Powered Capabilities
By integrating RateGain’s industry-leading UNO Channel Manager with Cloudbeds’ robust property management system (PMS), hoteliers can manage rates, inventory, content and reservations across 400+ distribution channels with ease and accuracy. Leveraging AI and automation, UNO Channel Manager helps reduce manual work, eliminate overbookings, and ensure real-time updates, giving hoteliers a competitive edge in a rapidly evolving market.
Meanwhile, Cloudbeds’ industry-leading PMS empowers hoteliers to save costs, optimize their staff and guest journey, and increase their property’s profitability. With causal and multi-modal AI at its core, the company’s innovative smart hospitality engine, Cloudbeds Intelligence, unifies departments to deliver unmatched decision-making intelligence for revenue managers, marketers, GMs, and operations staff.
Cloudbeds and Canary Technologies Forge Strategic Alliance to Revolutionize Hotel Operations and Guest Experiences
Cloudbeds, the hospitality industry’s leading platform for property management, and Canary Technologies, the hospitality industry’s leading guest experience platform, today announced a powerful strategic partnership. This collaboration represents a shared commitment to innovation, delivering an unparalleled, integrated solution that will empower shared hotelier customers to achieve new levels of efficiency, elevate the guest journey, and significantly boost profitability.
This partnership is a bold step forward, uniting Cloudbeds’ robust core property management system (PMS), channel manager, and booking engine with Canary Technologies’ cutting-edge guest management system, including mobile check-in, upsells, AI-powered guest communication, secure transactions, and more. The deep, native integration is designed to create a truly synergistic ecosystem, eliminating data silos, automating workflows, and providing hoteliers with a holistic, real-time view of their operations and guest interactions.
