sales

The Hotel General Manager Top Priority List For 2023

The General Manager who puts more effort into the commercial work in the hotel will likely steal market share from the competition

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Hold The Phone! 6 Tips for Converting Hotel Calls to Bookings

Every phone call should be treated as a critical opportunity to establish a positive relationship that results in a booking and, ultimately, a loyal guest

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woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction

The Power of Integrating AI into Your Hotel’s Call Center

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

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How Can Attribute Based Selling Enhance Hotel Revenue And ROI?

Not being present on all available channels would be a mistake since the hotel would lose market share to its competitive set

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Embrace New Sales Habits to Achieve 2023 Hotel Sales Goals

It’s going to take more than a reactive sales culture to achieve 2023 goals. Therefore, this is a wonderful time to establish new sales habits

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How To Speed Up Your Hotel’s Sales Cycle?

To put it simply, a sales cycle in a hotel is not just about turning a lead into a guest, but also repeating the success by acquiring repeat reservations

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How Can Hotels Differentiate Themselves From Competition in 2023?

We take a look at the challenges hotels are facing today, and outline a some sales and marketing tips you should implement to differentiate your business

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New Data Sources To Help Commercial Teams Make Better Decisions

The need for data continues to evolve as we focus on the digital first guest and their ever evolving needs. Meaningful data has many advantages for hotels

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How Post-Pandemic Commercial Teams Can Bridge Silos

The inevitability of business evolution is apparent in the way business silos have transformed from the days before a revenue manager

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How You Can Increase Revenue for Small Hotels [Bonus Tip Inside]

With the ever-growing competition, how can small hotels keep up? How can small accommodation providers keep revenue flowing?

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