sales
Connecting With Your Guest Must Be a Long Game for Every Hotel
Marketing budgets have been cut due to the crisis, but that mustn’t hinder hotels from exploring cost-effective or free strategies of reaching their guests
How to Maintain or Increase Your Direct Sales Quota Post Pandemic
Ensuring your direct sales maintain their quota is in your hands. If you wait for everything to return to normal, OTA’s will be the ones to exploit change.
Guest Segmentation: How to Reach Your Most Profitable Guests?
Remember also that guest behaviour keeps changing. Segmentation is not a “do it once and forget” exercise – keep digging into your data
Hotel Sales & Marketing: Playing Long Game Not a Sprint
Your hotel might remain closed or in trouble, but this will change soon as markets become healthy. The success of the Long Game will start with you
A New Way to Look at Your Hotel Marketing Campaigns
Marketing should understand where the gaps in occupancy and segments lie and work backwards to create plans to fill those gaps
Why Direct Selling is Experiencing its Sweetest Moment
Direct selling, both telephone and website, has gained a large share of sales during the pandemic, demonstrating its great sales capacity and resilience
Breaking Down Silos, Maximizing Profits: Revenue Management Evolves
In addition to collaborating with the Sales & Marketing Teams to generate revenues, the Revenue team needs to pay more attention to the costs incurred
7 Solid Benefits That Prove Hotel Guest Segmentation is a Gem
Simply put, boosting revenue is about better aligning your offerings to specific customer pain point. And that’s exactly what guest segmentation helps with
Upselling with Storytelling
Sometimes the best way to get a guest to book an offer is to make them smile. Use funny copy and visuals to get your upselling noticed and drive conversions
Small Meetings are Leading the Space Marathon
Small group meetings are happening. Certain industries are coming back to face-to-face meetings and these groups are leading the way for hotel group sales