sales

image with letters swot reflecting importance of a full business analysis

How to Conduct Your Hotel SWOT Analysis in 6 Steps

In hotel management, the SWOT analysis framework serves as a guide to understanding the position of your hotel within the market

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It’s Time to Pivot Group Sales Strategies

Recovery efforts are still on-going, particularly in relation to restoring lost revenue, which means it is critical to be vigilant in group sales strategies

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What Will It Take To Succeed In Hotel Sales In 2023?

Prospecting? With 10 or more years of an up market from 2009 – 2019, it was easy to meet hotel sales goals based on inbound alone

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How can Hotels Promote Sales During the Off-Season?

As challenging as it may sound, there are several tactics that you can implement to bolster your off-season marketing strategy

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The Hotel General Manager Top Priority List For 2023

The General Manager who puts more effort into the commercial work in the hotel will likely steal market share from the competition

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Hold The Phone! 6 Tips for Converting Hotel Calls to Bookings

Every phone call should be treated as a critical opportunity to establish a positive relationship that results in a booking and, ultimately, a loyal guest

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woman and robots in front of computers refelcting a potential outdated view of adding ai to your hotel call center

The Power of Integrating AI into Your Hotel’s Call Center

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

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How Can Attribute Based Selling Enhance Hotel Revenue And ROI?

Not being present on all available channels would be a mistake since the hotel would lose market share to its competitive set

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Embrace New Sales Habits to Achieve 2023 Hotel Sales Goals

It’s going to take more than a reactive sales culture to achieve 2023 goals. Therefore, this is a wonderful time to establish new sales habits

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How To Speed Up Your Hotel’s Sales Cycle?

To put it simply, a sales cycle in a hotel is not just about turning a lead into a guest, but also repeating the success by acquiring repeat reservations

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