Hotels

Across paid search, retargeting, metasearch, and OTA channels, hotels routinely pay to convert guests who had already made the decision to book them

What’s actually happening is not a drop in demand, it’s a shift in how that demand behaves and that shift is where hotels either win or fall behind

Successful pricing strategies should be based not only on data, but also on a deep understanding of human decision-making psychology

In an industry where speed, accuracy, and cross-team alignment can make or break revenue performance, “barely” is no longer good enough

In the hospitality sector, reducing dependence on OTAs remains a priority, and one of the key elements to achieve this goal is an effective google presence

History shows similar patterns during past geopolitical disruptions: demand rarely disappears – it simply redistributes

In a highly volatile environment, taking a “set it and forget it” approach to pricing and inventory management is risky

There is a balancing act between occupancy, rate, and long-term positioning, and those trade-offs do not lend themselves to simple pricing decisions

Today’s traveler wants eco-conscious stays and budget-friendly hotels, so marketers must learn to balance low-cost actions with high-impact initiatives

Strong guest satisfaction management starts with two things: measuring the right signals and improving the right stages of the guest journey