Hotels

berlin skyline the city that hosted itb 2026 highlighting the data infrastructure challenges facing the travel industry

ITB 2026: Data Infrastructure Challenges Facing the Travel Industry

What follows is a synthesis of the core data challenges that customers and prospects across the industry are actively working to resolve in 2026

Read more

coins being stacked up to reflecting the importance for hotels to understand why their hotel forecast might be wrong and how to fix it

Why Your Hotel Forecast Is Wrong and How to Fix It

A forecast that is consistently off isn’t just inconvenient, it means pricing decisions made on shaky foundations and demand opportunities that go unnoticed

Read more

Successful Hotel CRM Adoption is About People, Not Tech

Hotels put so much effort into the Find and Book phases of the guest journey. Now it’s time to put the emphasis on the CRM in order to Grow

Read more

AI Booking Agents Won’t Kill OTAs But Expose the Execution Layer

The future contest is not over where bookings are processed. It is whether the hotel is specified before the agents begin to optimize the path

Read more

Personalization and 6 Direct Booking Tactics to Shape 2026

Personalization is more than a tactic, it is your competitive advantage. Here are six direct booking strategies that could define 2026

Read more

How Hotels Win Group Sales with Seamless Amenity Booking

For years, hotel “amenities” were treated as line items, but now hotels are getting more sales with high-value amenities and frictionless group bookings

Read more

Your New Front Door: What the MCP Means for Hotels

The question is not if AI will change hotel distribution. It’s who will control the conversation when it does. This is where MCP is exciting for hoteliers

Read more

Personalized Guest Experience: How to Boost Reviews & Revenue

A personalized guest experience has become one of the most important drivers of satisfaction, loyalty, and revenue for hotels

Read more

The Hidden Revenue in Your Existing Database

Hidden revenue in your existing database is not theoretical. It is measurable and scalable. Your database is a portfolio of future bookings waiting for you

Read more

Why Hotel Chains are Rethinking Their Revenue Stack

We explore why legacy hotel revenue tech stacks break down at portfolio scale – and what modern chains are building instead

Read more