reservations

Lead time is a formula used to calculate the time between a guest confirming a reservation at your hotel, and their arrival date

Hotel owners and operators need to understand how changes in occupancy post covid affect strategies for maximizing  profitability

We highlight some of the top concerns as we enter the shoulder season, and what steps your hotel should take to be prepared

Price disparities are inevitable, but with these tips, you will be able to combat them on your hotel’s website and ensure more visitors book direct

The risk of cancelled reservations is something inevitable for every hospitality property. NB: This is an article from yieldPlanet Some guests will always cancel the reservation for different reasons, but […]

Unlike off-peak season, shoulder season isn’t a time when business is low. However, if overlooked, hotels don’t have a strategy to keep business flowing

To answer my original question, ‘do we love BOB?’  The answer is a resounding YES!  But should we trust him?  Most definitely NOT!

When revenue managers find the right mix of KPIs, they can determine clear ways to increase hotel revenue for their properties

Smart revenue managers will be helping their hotel’s operation leaders focus on generating even more revenue from the transient segments

Do you know what hotel sales and reservation KPIs you should focus on to sell more rooms while providing excellent service?