reservations

Overbooking: The Good, The Bad, And The Ugly

Overbooking in hotels can be both good and bad, and it most certainly does get ugly, particularly with those on the receiving end of a nudge into another property or location

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Personalisation starts and ends with you…

Personalisation starts and ends with you…

‘Personalisation’ is the buzz word in our industry at the moment and rightly so. NB: This is an article from Right Revenue Last week I had the pleasure of hosting […]

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The Best Market Mix During High and Low Occupancy

In order to drive the most revenue possible at your hotel, it is important to adjust your market mix according to periods of high and low occupancy. Here’s how to do just that

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How Hotels Can Survive a Downturn with AI Upselling Technology

Upselling has even more value in a downturn when there are empty rooms or when guests are booking at the best available rate and standard room types.

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Is 2020 the Year of the GDS?

Survey results show not only is GDS usage increasing, but it’s increasing at a faster rate than other channels used by travel agents, such as alternative accommodation platforms or hotel websites

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How Can You Reduce Your Cancellation Rates in 2020

Unfortunately, cancellations aren’t going anywhere – take comfort in the fact that cancellation rates from direct bookings are generally much lower than on other platforms!

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Five Strategies to Reduce Cancellations in 2020

While 54% of people tracked personal reasons for cancellations 26% of people choose change of date and 10% cancelled as they had made an alternative booking.

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No Availability Dates: Is Your Hotel Really Closed?

What’s more frustrating than having prospects making a search on our booking engine to discover that the system returns a No Availability message when we still have rooms to sell in our hotel?

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Five Common Types of Seasonality for Vacation Rentals and DMOs

Understanding trends of markets with similar seasonality patterns and exploring business practices of companies in those markets will help ensure your success as a DMO or Property Manager

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How to Win Holiday Bookings

As temperatures drop and competition heats up, try to offer guests something a little different for Christmas to stand out. Aim to spread holiday joy to guests and you’re sure to win holiday bookings

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