reservations

The Building Blocks of Direct Sales for Your Hotel

Direct sales is not simple, but it’s also not complicated if you are clear about the framework in which you should be doing it. On the other hand, there are unfortunately no shortcuts or magic wands.

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sign saying cancelled reflecting increase in hotel cancellation policies

8 Tips to Reduce Last Minute Hotel Cancellations and No Shows

Things come up. Circumstances change. Plans get disrupted. But is that the only reason why your guests might not show up at the last moment? NB: This is an article […]

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7 Skills to Help You Close More Business at Your Hotel

Mirror Mirror on The Wall What Will be Demand Next Fall?

One of the most challenging parts of being a Meeting & Events/MICE/Conference & Banqueting professional is having to take strategic decisions today for far future periods. NB: This is an […]

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Why is Overbooking Important for Hotels and How Your PMS Helps This

To ensure full occupancy, hotels are trying their best to deal with no-shows and cancellations. And this is where overbooking strategy for hotels plays a major role

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Guest Top Tips to Help Hoteliers Reduce Cancellations

Hotels might struggle to provide last-minute cancellation policies, therefore maximising retention of their bookings and reducing cancellations can be utilised in other aspects of the booking process.

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How To Think About Upselling: Guest Engagement, Intelligence, and ROI

Some properties still view upselling through a traditional lens – using the same well-worn tactics that have been around for, well, forever. But upselling has evolved, namely in technology.

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7 Essential Hotel Reports to Boost Group Business

To stay ahead of the curve in the competitive group business market, hotel management companies must track how properties are performing today, while watching for opportunities in the future.

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How a Cloud PMS Guarantees Sustainable Hotel Business Revenue

Hotel PMS and booking engine integration turns your website into a potential source of generating more direct bookings. It also helps you get more direct bookings from your hotel’s Facebook page.

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What is Your Hotel Room’s ‘Best Before’ Date?

Hoteliers must update their distribution strategy to fill the literal void that an empty hotel room creates. Here are two ways to fill your empty rooms and increase occupancy and RevPAR.

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Five Make or Break Moments in the Guest Experience

Guest satisfaction is the name of the game in the hospitality industry. Make sure you’re ready for these key moments, so you make (not break) their experience at your property.

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