messaging

There are at least 15 triggered emails your hotel should be sending to your guests before, during, and after their stay

Segmenting your hotel email marketing campaigns based on precise, hotel-specific parameters is the difference between success and failure

Email marketing mustn’t be an afterthought. Hoteliers should take full advantage of minimal effort for maximum return with increased email marketing efforts

A newsletter helps your audience gain a better understanding of your brand and you can build relationships with existing as well as potential guests

We’re in an era where information is literally at our fingertips whenever we need it. NB: This is an article from WebRezPro Guests desire the same immediacy when it comes […]

Frustrated with OTAs supplying an alias email address when delivering a booking then modifying them once you’ve managed to get the real address?

Despite the availability of new communication channels and platforms, business travelers still prefer tried and true communication channels

Post-stay email is important because it drives repeat bookings, builds loyalty, boosts advocacy, develops customer retention and maintains relevance

Every part of your email, from the colours and images you use to the way your content is laid out, becomes part of that brand story

Negative reviews can drive away customers and hurt revenue, leaving a bad taste in customers’ mouths. A simple text message can help reduce this