messaging

We have some tips for creating a strong on-property hotel welcome email you can follow to help you enhance the guest experience

Here are five hotel emails your guests expect… Are you sending them to every guest? Let’s dig a little deeper into the purpose of each type of email

Email users are expected to top 4 billion in 2023, so marketing to this growing audience will remain an essential tactic for businesses

There isn’t a one-size-fits-all approach to hotel email marketing, but reviewing your strategy will provide a solid foundation for reaching your audience

Now is the time to take the reins and boost your direct bookings. We ho ho hope these examples inspire you to create your most festive holiday campaign

As consumers, we are all increasingly experiencing personalisation everyday from all kinds of brands we interact with – Spotify and Netflix, for example

Apply these personalization and design strategies to grow your direct booking channel while ensuring that your hotel website stays true to your brand image

With a more strategic approach to data collection and email marketing, you can enjoy a higher ROI of both time and money

Define who will respond and when, and set up procedures to deal with issues, there is just one thing left: letting guests know you are open for business!

Change in the needs and wants of travelers plays a significant role in bringing WhatsApp and its business solutions to the hotel industry