booking
8 Common Front Desk Pain Points and How to Resolve Them
Despite the best intentions, operational challenges can disrupt your welcome. Here’s how you can overcome these pain points at your front desk
Hotel Attrition: Managing Group Room Blocks for Maximum Profit
The best group bookings don’t just fill rooms; they maximize every revenue opportunity your hotel offers by aligning with your revenue management strategy
From 5 to 50 Channels: How Connectivity Powers Growth
For many hotels, being listed on two or three big global OTAs feels “enough.” but limiting yourself to a few channels restricts your revenue potential
Hotel Success Stories: Expert Partners September 2025
Here is the round up of Hotel Success Stories from our Expert Partners during September outlining increased bookings and revenue
From Booking to Post-Stay: Optimizing the Guest Journey
The guest journey is not so linear or predictable anymore, and every stage presents both challenges and opportunities to deliver a great experience
8 Luxury Hotel Festive Gift Voucher Trends for 2025
We explore the key festive gift voucher trends shaping the luxury hotel industry, helping hotels stay ahead, delighting both gift-givers and recipients
Preparing Your Hotel Marketing Strategy for Autumn 2025
Autumn isn’t just a bridge between summer and Christmas. With tailored campaigns hotels can maximise occupancy and revenue across the shoulder months
Guest Segmentation: Why Fewer Options Means More Bookings
Guest segmentation is a powerful way to make life easier for guests by personalizing offers that resonate increasing guest engagement and drive loyalty
Hotel Budgeting: Smarter Spend & Stronger Direct Bookings
Successful budgeting isn’t just about cost control, it is about investing in the right mix of channels, tools, and strategies to maximise profitability
The Power of Personalized Upsells
Here is how to harness the power of personalized upsells for increased return on investment – and satisfied guests!
