booking
Is There Nothing Hotels Can Do About Rate Parity?
Hospitality may see radical sweeping changes with respect to rate parity with some countries already banning OTAs from using rate parity agreements

Co-Existence: The OTA Led Defence Against an AI Takeover
Does the advent of AI agents signal the beginning of the end for third-party bookings, or are we simply entering a new phase in the OTA relationship

Expert Partner Hotel Success Stories – April 2025
Here is the April round up of 11 Hotel Success Stories and a performance study of 567 properties from our Expert Partners

2026 Availability: Why It Pays To Open Early (Risk-Free)
In reality, opening your 2026 availability as early as spring 2025 can give you a powerful competitive advantage – if done correctly
Hotel Website Design & Usability Non-Negotiables
Your hotel website is a crucial pillar of your revenue and profitability and a dedicated website is always the best investment in securing future revenue
Booking.com Review Guideline to Managing Hotel Guest Feedback
Let’s explore why review insights for hotels matter, how to optimize your Booking.com presence and key tips for feedback management
How Does AI Agent Operator Feel About Your Booking Engine?
We decided to test Operator on 10 common hotel booking engines to see how an AI agent could interact with them and whether it can successfully book a room
Your Website Is Your Shop Window – Make It Count
A new website – or a website refresh – is a big project and there is a lot to unpack. Here we will cover website design core principles
Why Generic Hotel Sales Proposals Fail and 5 Strategies to Win
While properties carefully craft unique identities, their sales teams often rely on identical, cookie-cutter proposals that blur these crucial distinctions

Guest Loyalty: 5 Reasons Your Hotel Guests Are Not Returning
Focusing on reasons why guests don’t return and addressing these challenges, you unlock the power guest loyalty building lifelong advocates