Expert Partner Hotel Tech Updates and Awards – January 2025

Here is our round up of 6 Expert Partner Updates and Awards.

HiJiffy, The Hotels Network, Atomize, RoomPriceGenie, SiteMinder and Cloudbeds

(Please click on the hotel tech updates title to access the full article)

Campaigns Manager: A Simple Way to Improve Your Communication Strategy

In this Product Highlights series, we’re looking at the Campaigns Manager – a powerful tool in HiJiffy’s Console that helps hoteliers take control of their messaging campaigns. From creating tailored guest communication to tracking performance, this tool simplifies your workflow and makes connecting with guests easier than ever.

What makes the Campaigns Manager essential?

With the Campaigns Manager feature, hotels can independently create, manage, and monitor their campaigns. Whether it’s a one-time promotional message or recurring guest communications, this tool provides an intuitive way to engage guests while staying in full control of the process.

Key Features & Benefits

• Automated In-Stay Campaigns

From pre-arrival messages to check-out follow-ups, the Campaigns Manager automates the entire communication process. Whether it’s sharing service reminders, highlighting events, or offering loyalty incentives, your campaigns are sent precisely when needed, saving you time and ensuring guests feel cared for.

Unique Website Content for Every Visitor with Swaps

Our guests are more diverse than ever – from local couples looking for a weekend getaway to international families planning their next adventure. When it comes to grabbing their attention and engaging them, calling out the same selling points to everyone isn’t enough anymore.

Introducing Swaps

Swaps, from The Hotels Network, brings a completely new approach to website personalization. It allows you to automatically replace existing content – images and text – on your hotel website, based on specific targeting rules you set up.

With Swaps, your website visitors see only the content tailored just for them, creating a more engaging, hyper-personalized experience.

It’s the first solution of its kind built specifically for the hotel industry. And the best part? No technical knowledge is required. Now, you can have a sophisticated, highly personalized website without complex technology or time-consuming integrations.

Atomize Top 3 Best RMS in 2025 HotelTechAwards!

We are excited to announce that Atomize has been voted among the top 3 best Revenue Management Systems (RMS) in the 2025 HotelTechAwards! This recognition is a testament to our team’s hard work, dedication, and passion, as well as the ongoing support of our incredible customers and partners.

Atomize poured its blood, sweat, and tears into the 2025 HotelTechAwards campaign and rallied our customers and partners on a global scale like never before. This was the most competitive year in HotelTechAwards history, making earning a finalist spot harder than ever before.

Finalist for Revenue Management Systems

Here are just a few of the highlights that led to this achievement:

1. Strong Customer Love
With customers stepping up to share their experiences, Atomize garnered a total of 310 verified reviews, earning an average of 93% in the “likely to recommend” category. This is particularly remarkable considering that Atomize serves a customer base of 500 properties. Over 60% of our customers have taken the time to share their feedback, reflecting the strong support and satisfaction we have within our community. Our customers’ feedback has been invaluable in helping us improve and shape the future of our product.

RoomPriceGenie Celebrates Outstanding Wins in the 2025 HotelTechAwards

Recognized by hoteliers worldwide, these awards reflect our relentless dedication to delivering innovative, user-friendly, and effective revenue management solution.

Here’s how we stood out this year:

• #2 Best Revenue Management System (RMS) – Two years in a row!
• #3 Best Place to Work in Hotel Tech – A true reflection of our amazing team culture.
• Top 10 Most Recommended Apps – Ranked #7 by hoteliers worldwide!

#2 Best Revenue Management System (RMS) – Two Years in a Row!

RoomPriceGenie has been named the 2nd Best Revenue Management System (RMS) globally for the second consecutive year. Being named once again as the 2nd best RMS is proof of our team’s hard work and dedication, the efficacy of our automated revenue management system, and the results that our clients can accomplish using it. In fact, a case study of over 500 clients shows that hotels using RoomPriceGenie typically achieve a 19% increase in revenue! That’s real growth backed by real results.

SiteMinder dominates at 2025 HotelTechAwards with continued leadership in eCommerce

SiteMinder, the world’s leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers.

For the third consecutive year, the hotel technology pioneer has taken home the title of ‘Best Hotel eCommerce Platform’ and, for the fourth straight year, the top Hoteliers Choice Award. As a reflection of its leadership within all the areas hoteliers need to be successful online—distribution, direct bookings and maintaining an online presence—the company has also taken out the top award in the respective categories of ‘Best Channel Manager’, ‘Best Booking Engine’, ‘Best Hotel Metasearch Management Software’ and ‘Best Hotel Website Design’.

Additionally, SiteMinder has been named the top finalist in the category of ‘Rate Shopping & Market Intelligence’, for the real-time intelligence it provides to hotels, as well as ‘Best Hotel Management System’ for Little Hotelier, the company’s all-in-one solution for small accommodation providers.

Cloudbeds honored for 7th year in a row in 2025 HotelTechAwards

Cloudbeds, the premier hospitality management software platform, has been honored once again by HotelTechReport as one of the industry’s top technology providers in 2025, reaffirming its commitment to helping lodging businesses secure more reservations and enhance guest experiences globally.

Cloudbeds earned five top honors in the 2025 HotelTechAwards: Best Hotel Management Software, Property Management System Finalist, Channel Manager Finalist, Top 10 People’s Choice, and Overall 10 Best Places to Work.

As a seven-time winner, Cloudbeds has cemented its place as one of the most-reviewed and highest-rated vendors on HotelTechReport, garnering thousands of reviews from customers worldwide.

The HotelTechAwards determines the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality.

The Hotels Network Named Best Direct Booking Tool for Third Consecutive Year in 2025 HotelTechAwards

The Hotels Network (THN) is proud to announce its recognition as 2025’s #1 Direct Booking Tool by Hotel Tech Report, marking the third consecutive year the company has received this honor. THN was also named the runner-up for Hotel Rate Parity for the third year in a row, reinforcing its excellence in delivering innovative solutions that drive direct booking success and revenue optimization for hoteliers. The HotelTechAwards, often referred to as the “Grammys of Hotel Tech,” are the only data-driven awards platform in the industry, determined by reviews from a global community of verified hotel technology users across more than 120 countries.

Hoteliers consistently praise The Hotels Network for its ease of use, powerful personalization, and advanced segmentation, which have a transformative impact on direct bookings. Clients also highlighted THN’s commitment to innovation, noting how the platform frequently rolls out new features that keep them competitive. For years, THN has integrated AI-driven technology into its tools, continually enhancing its offerings with the latest advancements to deliver smarter, more effective solutions. The outstanding customer success team was described as responsive and genuinely invested in client success, with one reviewer summarizing the experience: “Working with THN feels less like outsourcing and more like an extension of our own team.