Welcome to another Expert Insights discussion

Today we continue our conversation with our 2 guests from Beonprice:

🔹 Neville Isaac – Chief Customer Officer
🔹 Jannik Heitmüller – Sales Director

If you missed Part 1, here is a link to the blog post

and here is a link to the Part 1 video

In Part 2 we look at how Price Fairness and Price Identity feeds into Customer Lifetime Value.

We also take a moment to reflect on the current Covid situation and how Price Fairness and Price Identity may be influenced in the short term because of the crisis.

Hope you enjoy the discussion 🤞👍

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🎞 Here are the chapters:

  • Customer Lifetime Value (1:42)
  • Post Covid (13:12)
  • Wrap up and other videos (28:41)

👀 WATCH NEXT (A few of our other videos)

Forward Looking Data: Lighting the Way Ahead or Just a Shiny New Distraction? https://youtu.be/7NXt2f5XiV0
How Revenue Managers Can Become Indispensable
Why So Little Testing of Revenue Management Strategies in Hotels? https://youtu.be/MUkQwr1DCbg#


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You can also listen to this interview as a podcast via the following feeds:


US & CANADA 2021, March 8-12