mobile

Mobile PMS and POS Could Wow Guests and Transform Group Business

A mobile PMS and POS can effectively turn the hotel front desk into an “option,” rather than a “necessary evil.” Additionally, an integrated system can inspire a more agile service model.

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How the Future of Mobile Will Affect the Hotel Industry

The increase of travellers turning to their mobile to book stays and plan their adventures hints that the mobile revolution is well underway in the hotel industry. But what does this actually mean?

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Why Your PMS Should Do More Than Just Manage Your Property

Ultimately, your PMS should do more than manage your property, it should keep your property ahead of industry trends, boost profits and exceed guest expectations.

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20 Surprising Digital Marketing Stats Every Hotel Marketer Should Know

Despite all the attention given to social media and mobile, email marketing still holds a place at the big kids’ table, as one of the most continually successful online marketing platforms.

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Hey, Hotel Marketers: What’s Holding Mobile Bookings Back?

Lost mobile bookings dramatically influence your business right now, pushing guests towards OTA’s as their first, last, and only choice for bookings, and driving up the cost of guest acquisitions

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Mobile is the Most Important Part of Your Guest Engagement Strategy

Not just more mobile bookings but also a better mobile guest experience requires better user interfaces, more functionalities, and marketing strategies that give guests confidence to use them.

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How to Increase Revenue Throughout the Customer Journey

Once every few years, a new technology comes along that surprises and delights us. Here we discuss how hotels can adopt revolutionary new tech that can help deliver record direct revenue.

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Ten Golden Rules on SMS to Improve the Guest Experience

SMS is one of the most personal communication channels and by far the fastest one. Surprisingly though, most hotels don’t use SMS at all to interact with their guests.

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What Guests Expect from Online Check-In, from Airlines to Hotels

When guests arrive at your property, no one wants to worry about countless check-in paperwork. The same goes for the online experience. Keep your online check-in simple for a great experience.

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The Importance of Mobile Bookings in Hospitality

Travel and hospitality brands are shifting their marketing strategies to match their target guests and be a part of the mobile search game to secure their online presence. “92% of […]

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